Channel Development Representative with Italian language

2 Months ago • All levels

Job Summary

Job Description

The Channel Development Representative is responsible for supporting non-managed partners, providing reactive assistance to them, managing partner pipelines, and enrolling new partners. Responsibilities include providing support to partners, managing deal registrations within a 48-hour SLA, activating new partners, aligning with other teams, developing product knowledge, driving ProPartner Portal adoption, and leveraging partnerships. This role requires strong communication, ability to thrive in a fast-paced environment, multitasking skills, and a willingness to learn about Veeam products.

Must have:

Fluent Italian and English language proficiency.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced environment.
Ability to multi-task and prioritize tasks.

Good to have:

Bachelor's degree in a related field.
Previous sales or customer service experience.

Perks:

Hybrid working schedule (3 days office/2 days remote).
Private medical insurance.
Meal tickets.
Private pension plan.
Life insurance.
Vision reimbursement.
Annual leave and additional vacation days.
Cafeteria Benefit Plan.
Veeam Care Days - additional volunteering hours.
Professional training and education.

5 skills required

5 skills required for this role

Add these skills to join the top 1% applicants for this job

kubernetes

communication

budget-management

saas-business-models

talent-acquisition

Job Details

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

The Channel Development Representative is responsible for enabling and supporting non-managed partners. This role is responsible for providing reactive assistance to all non-managed partners who contact Veeam.

Responsibilities:

Providing support for our partners (e.g. licensing support and product-related questions for Veeam products)
Managing the pipeline flow from these partners by registering Deals within our 48-hour SLA
Enrolling and activating new partners who request to join the Veeam ProPartner Network
Aligning with other team members, such as Distribution Managers (field or Inside), to efficiently and optimally manage partner inquiries
Developing strong working knowledge of Veeam software products and the benefits they offer to potential and existing partners
Driving adoption of the ProPartner Portal and Partner University
Leveraging long-term partnership through ad-hoc activities (e.g. reactivation campaigns on call-out days)

Qualifications:

Bachelor's degree in Business, Marketing, or a related field preferred
Fluent Italian & English
Strong communication and interpersonal skills
Ability to thrive in a fast-paced, goal-oriented environment
Ability to multi-task, prioritize, and manage time effectively
Previous sales or customer service experience is a plus but not mandatory
Proven ability to work independently and collaboratively
Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
A passion for and a willingness to learn about our products and services

We offer:

Hybrid working schedule (3 days office/2 days remote from home)
Private medical insurance for you, one adult dependent, and your children
Meal tickets
Private pension plan
Life insurance
Vision reimbursement
Annual leave and additional vacation days based on tenure
Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
Veeam Care Days – additional 24 hours for your volunteering activities
Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-AP1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.