Coordinator – Operations Management

Company:

Description:

Are you excited to support our Business Consultants by managing platforms and helping with client onboarding and invoicing processes? Join us as a Coordinator – Operations Management in making a difference!

We are seeking passionate and driven individuals to join our team in Amman, Jordan.

We will count on you to:

• Provide general administrative and operational support to the team, ensuring smooth daily operations.
• Work independently under moderate supervision, handling routine situations and addressing non-routine problems through analysis and solution development.
• Explain practices, procedures, and policies to reach agreements with stakeholders outside of your immediate job area.
• Support Business Consultants by managing platforms and assisting with client onboarding and invoicing processes.
• Demonstrate commitment to completing tasks efficiently and effectively.

What you need to have:

• 1-2 years of experience in an administrative or operational support role.
• Strong background in customer service, with the ability to communicate effectively with clients and team members.
• Technical skills in data analytics to support operational decision-making.

What makes you stand out:

• Experience in professional services, particularly in service excellence and client onboarding.
• Ability to make minor adjustments to working methods and independently develop solutions to complex problems.
• Familiarity with invoicing processes and operational support systems.

Join us at Mercer and contribute to our growing success while building a brighter future for yourself and our clients!

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.