Customer Account Representative
Job Description
- Serve as the primary point of contact for assigned client accounts
- Manage daily account operations and respond to customer inquiries
- Monitor account performance and provide updates or solutions
- Maintain accurate client records, data, and documentation
- Collaborate with internal departments to ensure client needs are met
- Identify opportunities to enhance client satisfaction and increase account value
- Resolve customer issues effectively, ensuring a positive client experience
- Bachelor's degree in Business, Communications, or related field (or equivalent experience)
- 1–3 years of experience in account management, customer service, or client relations
- Strong communication, interpersonal, and problem-solving skills
- Highly organized with attention to detail and time management
- Ability to work independently and in a team environment
- Proficient in Microsoft Office Suite and CRM platforms
- Competitive annual salary: $57,000–$62,000
- Opportunities for professional growth and career development
- Supportive, collaborative work environment
- Comprehensive training and onboarding program
- Paid time off and company-recognized holidays
- Monday to Friday schedule with consistent hours
Company Description
About Us – Beloform
At Beloform, we specialize in delivering exceptional project solutions across diverse industries, combining strategic planning with seamless execution. Our team thrives on collaboration, innovation, and delivering value through well-managed, results-driven initiatives. Headquartered in Atlanta, GA, we support businesses in achieving excellence through structured project coordination, timely delivery, and operational efficiency.
Job Description
Job Description
We are currently seeking a highly motivated and detail-oriented Customer Account Representative to join our team. This position plays a vital role in managing client accounts, ensuring client satisfaction, and providing solutions that support long-term partnerships. The ideal candidate will be an excellent communicator with a proactive mindset and strong organizational skills.
Responsibilities
- Serve as the primary point of contact for assigned client accounts
- Manage daily account operations and respond to customer inquiries in a timely and professional manner
- Monitor account performance and provide updates or solutions as needed
- Maintain accurate client records, data, and documentation
- Collaborate with internal departments to ensure client needs are met
- Identify opportunities to enhance client satisfaction and increase account value
- Resolve customer issues effectively, ensuring a positive client experience
Qualifications
Qualifications
- Bachelor's degree in Business, Communications, or related field (or equivalent experience)
- 1–3 years of experience in account management, customer service, or client relations
- Strong communication, interpersonal, and problem-solving skills
- Highly organized with attention to detail and time management
- Ability to work independently and in a team environment
- Proficient in Microsoft Office Suite and CRM platforms
Additional Information
Benefits
- Competitive annual salary: $57,000–$62,000
- Opportunities for professional growth and career development
- Supportive, collaborative work environment
- Comprehensive training and onboarding program
- Paid time off and company-recognized holidays
- Monday to Friday schedule with consistent hours
