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Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

1 Month ago • 4 Years + • DevOps

About the job

4 skills required for this role

Test your skills to join the top 1% applicants for this job

communication

prospecting

networking

presentation-skills

Job Description

As a Customer Engineer, you will partner with Cloud Business Development teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

Must have:

Bachelor's degree or equivalent practical experience
4 years of experience with cloud native architecture
Experience engaging with technical stakeholders and executive leaders
Ability to communicate in Korean and English fluently

Good to have:

Experience in migrating applications and services to cloud platforms
Experience with cloud infrastructure engineering
Experience with on-premise infrastructure engineering
Experience with virtualization or containerization platforms
Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing
Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls
Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in SMB, Mid Market and Startup accounts

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience with cloud native architecture in a customer-facing or support role.
Experience engaging with, and presenting to technical stakeholders and executive leaders.
Ability to communicate in Korean and English fluently to support client relationship management.

Preferred qualifications:

Experience in migrating applications and services to cloud platforms.
Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in SMB, Mid Market and Startup accounts.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.