Customer Service - Self Storage Manager

undefined ago • All levels • Customer Service • ~ $29,120 PA

Job Summary

Job Description

Public Storage is seeking a Customer Service - Self Storage Manager to independently manage multiple locations. Responsibilities include assessing customer needs, selling supplies, conducting daily unit inspections, handling cash and bank deposits, and managing customer payments and collections. The role requires physical ability for lifting, walking outdoors, and performing light maintenance, along with a valid driver's license and personal vehicle for travel between properties.
Must have:
  • Assess customer storage needs and sell packing/moving supplies
  • Perform daily storage unit inspections
  • Audit cash drawers and make bank deposits
  • Manage customer payments and conduct collection calls
  • Ability to lift/move items up to 35 pounds
  • Ability to walk in/around facilities, including outdoor environments and climbing stairs
  • Perform cleaning and daily maintenance tasks
  • Valid driver’s license
  • Utilize own vehicle for travel between work locations
Perks:
  • Flexible and Full-Time Schedules (between 9:30am and 6pm, weekends ‘til 5pm)
  • Medical, Dental, Vision benefits
  • 401k with company match
  • Paid time off and sick time
  • Flex spending
  • Company paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement
  • Performance-based bonuses

Job Details

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $14.00 Per Hour

Our Benefits

Total Rewards package available to our team:

  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Shaker Heights, Ohio, United States

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Customer Service Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Newcastle Upon Tyne, England, United Kingdom (Hybrid)

Shaker Heights, Ohio, United States (On-Site)

Columbus, Ohio, United States (On-Site)

Bordeaux, Nouvelle-Aquitaine, France (On-Site)

Schiphol, North Holland, Netherlands (On-Site)

Knoxville, Tennessee, United States (On-Site)

Amsterdam, North Holland, Netherlands (On-Site)

Quebec, Canada (Remote)

View All Jobs

Get notified when new jobs are added by Square

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug