DevOps/Site Reliability Engineer
Job Summary
Job Description
Token Metrics is seeking a results-oriented IT administrator to manage their IT infrastructure. The role involves upgrading and installing hardware and software, troubleshooting IT issues, and maintaining networks and servers. Key responsibilities include acting as a cloud system administrator, primarily with AWS and Google Cloud, and knowledge of multi-cloud infrastructure. The role also requires monitoring and maintaining networks and servers, creating and automating alerting and monitoring system logs, and building tools to improve incident management and software delivery. Additionally, the position involves troubleshooting support escalation requests, upgrading hardware and software, implementing security protocols, creating user accounts, performing diagnostic tests, documenting processes, and developing data retrieval and recovery procedures. The role also entails designing feedback systems, supervising IT staff, and staying current with IT administration advancements.
Must have:
- Act as a cloud system admin (AWS, Google Cloud, multi-cloud)
- Monitor and maintain networks and servers
- Automate alerting and monitoring system logs
- Troubleshoot support escalation requests
- Upgrade, install, and configure hardware and software
- Implement security protocols and procedures
- Create user accounts and perform access control
- Perform diagnostic tests and debugging
- Document processes and perform data backups
- Develop data retrieval and recovery procedures
- Bachelor's degree in Computer Science or similar
- At least two years' experience in a similar role
- Extensive experience with IT systems, networks
- Solid knowledge of IT administration and system security
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication skills
Good to have:
- Knowledge of multi-cloud infrastructure
- Building tools to mitigate weaknesses
- Designing end-user feedback systems
- Supervising and mentoring IT employees
- Applicable professional qualification (Microsoft, Oracle, Cisco)
6 skills required
Job Details
Token Metrics is seeking a results-oriented IT administrator to manage our company's IT infrastructure. You will be upgrading and installing hardware and software, troubleshooting to resolve IT issues, and maintaining our networks and servers. Candidate should possess extensive experience in administration including system administration for cloud infrastructure (AWS primarily and knowledge of multi-cloud infrastructure), process automation, site reliability and the ability to optimize the performance of our IT infrastructure.
Responsibilities
- Act as a cloud system admin (AWS and Google Cloud, and knowledge of multi-cloud infrastructure)
- Monitoring and maintaining networks and servers.
- Creating and automating alerting and monitoring system logs.
- Building tools to mitigate weaknesses in incident management or software delivery.
- Troubleshooting Support Escalation requests.
- Upgrading, installing and configuring new hardware and software to meet company objectives.
- Implementing security protocols and procedures to prevent potential threats.
- Creating user accounts and performing access control.
- Performing diagnostic tests and debugging procedures to optimize computer systems.
- Documenting processes, as well as backing up and archiving data.
- Developing data retrieval and recovery procedures.
- Designing and implementing efficient end-user feedback and error reporting systems.
- Supervising and mentoring IT department employees, as well as providing IT support.
- Keeping up to date with advancements and best practices in IT administration.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Information Systems, or similar.
- Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
- At least two years' experience in a similar role.
- Extensive experience with IT systems, networks, and related technologies.
- Solid knowledge of best practices in IT administration and system security.
- Exceptional leadership, organizational, and time management skills.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
Token Metrics helps crypto investors build profitable portfolios using artificial intelligence based crypto indices, rankings, and price predictions.
Token Metrics has a diverse set of customers, from retail investors and traders to crypto fund managers, in more than 50 countries.
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