This role involves proactively managing a portfolio of key client relationships, ensuring service levels meet expectations, and building trusted relationships with client contacts. Responsibilities include capturing feedback, organizing service reviews, articulating SS&C benefits, and identifying cross-selling opportunities. The ideal candidate will have a Bachelor's Degree and at least 10 years of experience in financial services, possessing strong communication, relationship, and team skills, with the ability to lead client presentations and resolve escalated issues.