Director of Change & Business Operations

The Director of Change & Business Operations will play a pivotal role in driving organizational transformation and operational excellence at King. This role combines strategic oversight with hands-on delivery, leading change initiatives, shaping operational strategies, and ensuring alignment across functions. Partnering closely with senior leadership and cross-functional teams, the Director will oversee business operations, guide integration projects, and mentor teams to embed efficient, scalable, and sustainable ways of working across the company. You’ll report to the VP, Business Operations and be dedicated to King, working within the Business Operations Team.

Key Responsibilities:

• Manage and oversee organisational change projects within King.
• Manage the Business Operations team and oversee operational decisions across King. Assist the VP, Business Operations in setting an operations strategy.
• Co-ordinate and lead projects both across the Business Operations team remit (E.g., Events, IT, Org change, Workplace) and King projects
• Closely partner with Workplace on Company real estate projects and day-to-day operational decisions.
• Improve knowledge management, including the King.com external website, Kingfluence internal resource, Job Descriptions, SharePoint etc.
• Manage & develop central King policies and procedures
• MSFT Integration: Help PM integration projects as we continue to harmonize some of our products, tools and teams to MSFT standards.
• Lead, manage and mentor a team of EA’s across the business
• Build and maintain strong relationships with internal stakeholders, including executive leadership, department leads, and employees.

Skills to create thrills:

• Previous experience working in business operations
• Demonstrable organisational change success
• Experience of hands-on programme management
• A proven team leader and people manager
• Great communication skills across various stakeholders
• Detail-oriented and organized
• Integration / Enablement experience a plus

About King

With a mission of Making the World Playful, King is a leading interactive entertainment company with more than 20 years of history of delivering some of the world’s most iconic games in the mobile gaming industry, including the world-famous Candy Crush franchise, as well as other mobile game hits such as Farm Heroes Saga. King games are played by more than 200 million monthly active users. King, part of Microsoft (NASDAQ: MSFT), has Kingsters in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles and Malta. More information can be found at King.com or by following us on LinkedIn, @lifeatking on Instagram, or @kinggames on X.

About Us

We bring moments of magic to hundreds of millions of people every single day. We create unforgettable games that are loved around the world.

We take the art and science of gaming to the next level through curiosity for the unexplored, passion for games, respect for each other, and love for our players.

Who we are

King is a leading interactive entertainment company for the mobile world, with people all around the world playing one or more of our games, including franchises such as Candy Crush, Farm Heroes, Pet Rescue and Bubble Witch. We have 249 million monthly active users as of fourth quarter 2019 across web, social and mobile platforms. King was acquired by Activision Blizzard Inc. (Nasdaq ATVI) in February 2016 and operates as an independent unit of the company.

Our passion

Making great games is incredibly challenging but we’ve proven it can be done… and we see a world of possibilities ahead. We’re challenging ourselves to dream bigger in a Seriously Playful way. We’re experimenting, learning, and adapting continuously to shape the industry in ways yet to be imagined.

We’re passionate about bringing moments of magic to our players and we’re not afraid to have fun along the way. Above all, we play as a team, helping each other have impact on a massive scale. And we’ll know we’ve outdone ourselves when we’ve inspired the world to play.

If you share our passion, our values, and our hunger to shape the future, join us in Making the World Playful!

Together, we’ll create new experiences that raise the bar, delight billions of people, and redefine the world of games again and again.

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