Director of Global Payment Strategy

2 Months ago • 8 Years + • $153,000 PA - $298,000 PA

Job Summary

Job Description

GoDaddy is seeking a Director of Payment Strategy to oversee its merchant payment platform, responsible for processing over $5 billion in payments and $300 million in payouts. This high-impact role involves developing and optimizing payment acceptance and payouts strategies to support a global customer base. The Director will enhance payment processing partnerships and capabilities to improve success rates and cost efficiency for the $5 billion+ subscription business. The role aims to expand GoDaddy's payment offerings, driving customer growth in domestic and international markets while managing regulatory and compliance risks.
Must have:
  • Develop and execute merchant payment strategy
  • Optimize payment success and cost efficiency
  • Ensure customer-centric payment experience
  • Manage payment processors, banks, and fintech firms
  • Negotiate vendor and partner agreements
  • Ensure compliance with payment regulations
  • Utilize data analytics for performance monitoring
  • 8+ years in payments operations/merchant services
  • Expertise in global payment processing
  • Strong analytical and problem-solving skills
  • Experience leading cross-functional teams
Perks:
  • Paid time off
  • Retirement savings (401k, pension schemes)
  • Bonus/incentive eligibility
  • Equity grants
  • Employee stock purchase plan
  • Competitive health benefits
  • Family-friendly benefits including parental leave

Job Details

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our Team

Our team owns GoDaddy’s merchant payment platform, which is responsible for processing more than $5B in payments and more than $300M in payouts to GoDaddy’s customers. The Payments team at GoDaddy is high visibility and high impact. The Director of Payment Strategy will drive our payment acceptance and payouts strategy to support our global customer base by developing and optimizing our payment processing partnerships and capabilities to optimize payment success rates and cost efficiency for our $5B+ subscriptions business. By evolving our payment offering, you will support growth of GoDaddy’s customer base across domestic and international markets while mitigating regulatory and compliance risk.

What you'll get to do...

  • Payments Strategy: Develop and execute a merchant payments strategy that aligns with GoDaddy's global growth objectives and brand needs by expanding our supported payment methods and payment capabilities that drive growth while optimizing payment success and cost efficiency.
  • Customer Focus: Deliver a world-class payment experience for our customers, ensuring seamless and easy payment collection.
  • Vendor & Partner Management: Partner with payment processors, banks, and fintech firms to optimize performance, reduce costs, and expand market reach through strategic collaborations.
  • Contract Negotiation: Lead negotiations with vendors and partners to secure favorable terms and conditions that benefit GoDaddy's payment efficiency.
  • Risk & Compliance Management: Ensure compliance with payment regulations, payment network rules, and security protocols, mitigating fraud and chargeback risks.
  • Data-Driven Decision Making: Leverage data analytics to monitor key metrics, analyze performance data, and iterate strategies to maximize impact.

Your experience should include...

  • 8+ years of experience in payments operations, merchant services, or related roles.
  • Proven track record in optimizing payment solutions with deep expertise in global payment processing, card networks, alternative payment methods, and compliance.
  • Strong strategic, analytical, and problem-solving skills, with a data-driven approach to decision-making.
  • Experience in leading cross-functional teams and working with payment processors, gateways, and financial institutions to drive alignment and execution.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

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