Director of Product Management, Consumer Experience
Job Summary
Job Description
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch future-ready banking products. Founded in 2015, their flagship processing platform, Zeta Tachyon, is a cloud-native, API-enabled stack for issuance, processing, lending, core banking, and fraud & risk. With over 1700 employees globally, Zeta is revolutionizing payments and banking with a customer-first approach, biweekly releases, and an intuitive mobile app. This role involves overseeing the end-to-end lifecycle of banking, payment, and credit card products on the Tachyon Platform, partnering with business stakeholders to design and launch innovative products, driving experimentation, and ensuring commercial success.
Must have:
- Oversee end-to-end lifecycle of banking products
- Partner with stakeholders to design innovative products
- Drive experimentation and iteration
- Ensure commercial success
- Manage communication and stakeholder relationships
- Design new products with exceptional customer experiences
- Technical fluency or deep understanding of engineering principles
- High ownership and strong teamwork
- Passion for fast-paced environments
Good to have:
- Management degree from a Tier 1 or Tier 2 institute
2 skills required
Job Details
About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
About the role
Zeta is reimagining banking from the ground up, building cloud-native digital banks designed for infinite scalability and resilience—even at population scale. Our goal is to revolutionize payments and banking with a customer-first approach, biweekly releases, and an intuitive, modern mobile app. Join us to reshape an age-old industry.
As part of this team, you’ll power:
A cutting-edge banking and payment experience that leverages the unique capabilities of our vertically integrated Tachyon Platform to delight customers.
Digital-first credit card programs tailored for tech-savvy and millennial audiences.
Innovative banking and credit solutions that redefine savings, payments, and credit products in India.
Job Location: Bangalore, India (100% on-site)
Responsibilities
- Oversee the end-to-end lifecycle of banking, payments, and credit card products issued and processed on the Tachyon Platform.
- Partner with business stakeholders to design and launch innovative banking products across diverse distribution channels.
- Drive experimentation and iteration to optimize sourcing, onboarding, reward programs, and other key features.
- Ensure commercial success through collaboration and accountability for product and delivery excellence.
- Manage communication and stakeholder relationships to align teams and achieve program goals.
Skills
- Proven expertise in designing new products with an unwavering commitment to exceptional customer experiences.
- Technical fluency—ideally with past coding experience or a deep understanding of engineering principles.
- High ownership, strong teamwork, and a passion for fast-paced environments.
- A track record of excellence in academics, professional achievements, or personal pursuits.
Experience & Qualifications
- 12-15+ years of total experience in engineering and/or product roles.
- 8+ years of experience delivering successful B2B2C or B2C products.
- BE/BTech from a reputed engineering institution (Computer Science preferred).
- A management degree from a Tier 1 or Tier 2 institute is a plus.
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
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