Director, Strategic Accounts

Position Summary:

The Director, Strategic Accounts drives net new sales and revenue growth within a defined territory and/or a defined list of potential clients. The Director, Strategic Accounts also serves as the primary point of contact among all buyers, decision makers, and influencers within defined territory and/or targeted client list.

Primary Responsibilities and Expectations:

• Identifies key new business opportunities within a defined territory and/or a defined list of potential clients
• Proactively prospects & communicates the business value of WebMD Ignite solutions to prospective customers via email, phone, or other channels to generate pipeline for WebMD Ignite solutions
• Establishes and leverages relationships with prospective client’s chief executives, medical teams, and other influencers and decision makers
• Serves as the primary point of contact among all buyers, decision makers, and influencers
• Develops and executes individualized sales plans focused on business impact and competitive differentiation
• Builds and maintains a territory plan to drive new business growth
• Develops and/or coordinates with internal resources to create material that assists prospective customers with the buying process
• Participates in communicating and educating client staff on company products and solutions including business impact, comparative benefits, and best practice deployment and use
• Manages sales process internally including but not limited too: slide deck creation, internal resource management, SME coordination, scoping requirements, pricing proposals, debriefs, etc
• Assists account teams with a smooth implementation and transition from sales to Account Management
• Collaborates and coordinates with internal teams and stakeholders to incorporate client feedback, expectations, and needs into the product development process
• Provides guidance to internal stakeholders on developing accounts and markets, differentiating products versus the competition, and enhancing value creation

Required Skills and Abilities:

• Ability to build and maintain long-term relationships with client chief executives and other key stakeholders
• Ability to obtain and lead meetings with the client’s chief executive team
• Ability to identify and understand client needs and work with internal stakeholders to develop and implement products and solutions
• Ability to solve business problems and challenges in collaboration with external and internal stakeholders
• Ability to initiate and track product launches and technical support questions through completion and/or resolution
• Ability to communicate both strategic vision and detailed information to multiple stakeholders
• Ability to maintain up-to-date account plans and net new growth strategies with sales leadership and product support

Minimum Education and Experience:

• Bachelor’s Degree or equivalent experience
• 5 years Technology Sales Experience
• Healthcare Specific Experience