Director, Strategic Accounts

WebMD Ignite is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Position Summary:

The Director, Strategic Accounts drives net new sales and revenue growth within a defined territory and/or a defined list of potential clients. The Director, Strategic Accounts also serves as the primary point of contact among all buyers, decision makers, and influencers within defined territory and/or targeted client list.

Primary Responsibilities and Expectations:

• Identifies key new business opportunities within a defined territory and/or a defined list of potential clients
• Proactively prospects & communicates the business value of WebMD Ignite solutions to prospective customers via email, phone, or other channels to generate pipeline for WebMD Ignite solutions
• Establishes and leverages relationships with prospective client’s chief executives, medical teams, and other influencers and decision makers
• Serves as the primary point of contact among all buyers, decision makers, and influencers
• Develops and executes individualized sales plans focused on business impact and competitive differentiation
• Builds and maintains a territory plan to drive new business growth
• Develops and/or coordinates with internal resources to create material that assists prospective customers with the buying process
• Participates in communicating and educating client staff on company products and solutions including business impact, comparative benefits, and best practice deployment and use
• Manages sales process internally including but not limited too: slide deck creation, internal resource management, SME coordination, scoping requirements, pricing proposals, debriefs, etc
• Assists account teams with a smooth implementation and transition from sales to Account Management
• Collaborates and coordinates with internal teams and stakeholders to incorporate client feedback, expectations, and needs into the product development process
• Provides guidance to internal stakeholders on developing accounts and markets, differentiating products versus the competition, and enhancing value creation

Required Skills and Abilities:

• Ability to build and maintain long-term relationships with client chief executives and other key stakeholders
• Ability to obtain and lead meetings with the client’s chief executive team
• Ability to identify and understand client needs and work with internal stakeholders to develop and implement products and solutions
• Ability to solve business problems and challenges in collaboration with external and internal stakeholders
• Ability to initiate and track product launches and technical support questions through completion and/or resolution
• Ability to communicate both strategic vision and detailed information to multiple stakeholders
• Ability to maintain up-to-date account plans and net new growth strategies with sales leadership and product support

Minimum Education and Experience:

• Bachelor’s Degree or equivalent experience
• 5 years Technology Sales Experience
• Healthcare Specific Experience