Director, Strategic Accounts

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Position Summary:

The Director, Strategic Accounts drives net new sales and revenue growth within a defined territory and/or a defined list of potential clients. The Director, Strategic Accounts also serves as the primary point of contact among all buyers, decision makers, and influencers within defined territory and/or targeted client list.

Primary Responsibilities and Expectations:

New Business Growth

• Identifies key new business opportunities within a defined territory and/or a defined list of potential clients
• Establishes and leverages relationships with prospective client’s chief executives, medical teams, and other influencers and decision makers
• Serves as the primary point of contact among all buyers, decision makers, and influencers
• Develops and executes individualized sales plans focused on business impact and competitive differentiation
• Participates in communicating and educating client staff on company products and solutions including business impact, comparative benefits, and best practice deployment and use
• Participates in negotiating sales contracts
• Closes new business sales

Account Management Support

• Assists account teams with a smooth implementation and transition from sales to Account Management
• Assists account teams to ensure client satisfaction with products and solutions going forward

Product Development

• Collaborates and coordinates with internal teams and stakeholders to incorporate client feedback, expectations, and needs into the product development process
• Provides guidance to internal stakeholders on developing accounts and markets, differentiating products versus the competition, and enhancing value creation
• Gains client endorsements of the value of company programs from key client stakeholders

Required Skills and Abilities:

• Ability to build and maintain long-term relationships with client chief executives and other key stakeholders
• Ability to obtain and lead meetings with the client’s chief executive team
• Ability to identify and understand client needs and work with internal stakeholders to develop and implement products and solutions
• Ability to solve business problems and challenges in collaboration with external and internal stakeholders
• Ability to initiate and track product launches and technical support questions through completion and/or resolution
• Ability to review workload, set priorities, and manage time to complete tasks / projects and meet deadlines
• Ability to anticipate and respond calmly, quickly, and decisively to issues and problems
• Ability to collaborate with and influence leaders and employees across multiple business units
• Ability to communicate both strategic vision and detailed information to multiple stakeholders
• Ability to communicate complex product information - verbally and in writing - to non-technical stakeholders
• Ability to maintain up-to-date account plans and net new growth strategies with sales leadership and product support
• Ability to leverage and use CRM solution to track calls, interactions, notes, files, opportunities, etc…

Minimum Education and Experience:

• Bachelor’s Degree or equivalent experience
• 5 years Sales Experience
• Healthcare Specific Experience

Salary Range: $110,000 - $120,000. On Target Earnings Range of $240,000 - $295,000