Enterprise Subscription Renewal Representative (French Speaker)

2 Months ago • 3 Years +

Job Summary

Job Description

As a Named Accounts Inside Sales Renewal Representative, you will oversee renewal processes, including discovery, quoting, and deployment. You will also document customer interactions, submit forecasts, and establish relationships with customers and resellers. Collaboration with Sales and Customer Success teams is crucial to building a shared strategy. Additionally, you will adapt to customer requirements, recommend subscription solutions, drive revenue growth, and support customers transitioning to new buying experiences. You will provide insights from customer calls and foster cooperative relationships.
Must have:
  • 3+ years in sales or renewal sales.
  • Strong work ethic and global perspective.
  • Proficient computer skills (Excel, MS Word, PowerPoint).
  • Business fluency in French and English.
  • Excellent written and verbal communication skills.
  • Prior experience in SaaS, Renewals, or Customer Success.
Good to have:
  • Calm and organized under pressure.
  • Team-oriented, self-starter, high energy, adaptable, and results-oriented.

Job Details

Job Requisition ID #

25WD89367

Position Overview

We are on the lookout for a talented individual to strengthen our Barcelona-based Named Account Renewals team.

As a Named Accounts Inside Sales Renewal Representative you will navigate through complex situations, improve subscription and cloud renewals within Autodesk’s largest customer accounts.

Our customers are transforming the world with their innovative designs, and we are seeking a team player who can support them in their journey.

Reporting to the Sr. Manager Named Account Renewals, you will operate in a hybrid working environment.

Responsibilities

  • Oversee all renewal processes in designated accounts, including discovery, quoting, processing, and deployment
  • Document all customer interactions and opportunities in Salesforce.com
  • Submit weekly forecasts to leadership and maintain consistent forecast accuracy
  • Establish relationships with customers (IT, procurement, etc.), resellers through regular outbound calls and meetings
  • Collaborate with Sales and Customer Success teams to build a shared strategy
  • Adapt to changes, comprehend customer requirements, and recommend suitable subscription solutions (co-terming, multi-years, etc.)
  • Drive subscriptions revenue growth by upselling and cross selling
  • Support Named Accounts customers transitioning successfully to Autodesk’s New Buying Experience
  • Provide insights from customer calls during weekly and quarterly account planning sessions with Autodesk’s Named Account Executives
  • Understand complex ideas to promote strategic initiatives and encourage the use of the consumption model
  • Foster cooperative relationships within sales and sales support and Autodesk resellers to enhance the customer experience

Minimum Qualifications

  • 3+ years of success in a sales, renewal sales, or sales support role
  • Strong work ethic and global perspective
  • Proficient computer skills including, Excel, MS Word, and PowerPoint
  • business fluency in French and English
  • Excellent written and verbal communication skills
  • Prior experience in SaaS, Renewals, or Customer Success

The Ideal Candidate

  • Calm and organized under pressure, trustworthy, humble, with a “hungry” mindset
  • Looking forward to work for a global company recognized as one of the best workplaces by Glassdoor, Fast Company, and Forbes
  • Team-oriented, self-starter, high energy, adaptable, and results-oriented

#LI-LH1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

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About The Company

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

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