Experience Executive

30 Minutes ago • All levels

Job Summary

Job Description

Publicis Groupe is seeking an Experience Executive to be the welcoming face of their newly renovated Auckland office. This role involves greeting guests and clients, supporting new starters, maintaining office appearance, and assisting with events. The ideal candidate is an organized, proactive people person with experience in customer service, reception, hospitality, events, or office administration, comfortable with tech and office systems.
Must have:
  • Greet guests and clients, support new starters, keep the office humming.
  • Work with IT and Experience team for seamless operations.
  • Keep the office looking sharp, well-stocked, and inviting.
  • Bring creativity to the events calendar.
  • Support with catering, IMACs, and last-minute requests.
  • Act as Fire Warden and First Aider (training provided).
  • Be a people person with a sense of humour, energy, and warm style.
  • Thrive in a high-energy, creative environment, juggling multiple priorities.
  • Previous experience in customer service, reception, hospitality, events, or office admin.
  • Organised, proactive, and happy to roll up your sleeves.
  • Comfortable with tech and office systems.
Perks:
  • Comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
  • Creative, fun and rewarding office environment with Publicis Liberté flexibility.
  • Access to Global AI Platform, Marcel, for career mobility and collaboration.
  • Extensive Learning & Development opportunities via Marcel Classes.
  • Culture of open feedback and support through Career Conversations program.
  • Committed Diversity, Equality and Inclusion strategy (Viva! Women, Égalité, enABLE, Embrace).
  • Workplace supporting employees with life-threatening illnesses (Working With Cancer Pledge).
  • Inclusive leave policies: Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation, Parental leave.
  • Access to counsellors, psychologists, and professionals through Sonder digital wellbeing platform.

Job Details

Company description

!USMSPublicis, Inc.2

Overview

Are you the kind of person who lights up a room, brings people together, and makes sure everything runs smoothly behind the scenes? If you’ve got a knack for organisation, a warm personality, and a love of people, this could be the role for you.

We’re Publicis Groupe, a global leader in marketing, communication, and digital business transformation. We operate at the intersection of creativity and technology, delivering transformative solutions to our clients. In New Zealand, our diverse marketing capabilities are showcased across leading creative and media agencies including Digitas, MBM, KiwiPlates, Saatchi & Saatchi, and Spark Foundry.

We’re looking for an Experience Executive to be the welcoming face of our freshly renovated office. Reporting to our Senior Experience Manager and working closely with brand Executive Assistants across our agencies, you’ll play a key role in creating a vibrant, world-class workplace — making sure our people, clients, and visitors feel recognised, supported, and celebrated.

What you’ll do:

  • Be the go-to person for visitors and staff — greeting guests and clients, supporting new starters, and keeping the office humming.
  • Work with IT and the Experience team to make onboarding, moves, and day-to-day operations seamless.
  • Keep the office looking sharp, well-stocked, and inviting.
  • Bring creativity to our events calendar — from social activities and cultural celebrations to global sporting moments.
  • Support with catering, IMACs, and the occasional last-minute request.
  • Act as Fire Warden and First Aider (training provided).

What we’re looking for:

  • A people person with a sense of humour, energy, and a warm, approachable style.
  • Someone who thrives in a high-energy and creative environment, while juggling multiple priorities.
  • Previous experience in customer service, reception, hospitality, events, or office admin.
  • Organised, proactive, and happy to roll up your sleeves to get things done.
  • Comfortable with tech and office systems (training provided).

Sound like you? Apply now and bring your energy to our team at Publicis Groupe.

Additional information

Be a part of the Publicis Groupe network, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

  • A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
  • A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
  • Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
  • Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
  • A culture of open feedback and support to reach your goals through our Career Conversations program
  • A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs
  • A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge - Homepage - Working with Cancer Pledge_
  • Inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave with up to 18 weeks paid primary carer leave and generous secondary carer benefits
  • Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com_

- your personal information will be kept confidential.

#LI-TH1

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About The Company

Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the second largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history.


Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 98,000 professionals.


Facebook: http://www.facebook.com/publicisgroupe

Twitter: @PublicisGroupe

Youtube: http://www.youtube.com/publicisgroupe

Website: www.publicisgroupe.com

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