Experienced Dealer

1 Month ago • All levels • Operations

Job Summary

Job Description

As an experienced dealer at Grosvenor Casino Bristol, you will welcome and assist customers, understand casino games and payouts, identify high-value members, guide first-time players, meet table demands, and deliver excellent service. Prioritizing safer gambling is crucial, requiring vigilance for signs of problem gambling and reporting to management. Responsibilities include collaborating with the team, adhering to company values (Service, Teamwork, Ambition, Responsibility, and Solutions), and maintaining flexibility to work various shifts, including nights, weekends, and holidays. A PFL is required, and applicants must be 18+ and have the right to work in the UK.
Must have:
  • PFL holder
  • Excellent customer service
  • Gaming knowledge
  • Teamwork skills
  • Safer gambling awareness
  • Flexibility for varied shifts
Perks:
  • £1000 joining incentive
  • Share of uncapped tips
  • Premium pay after midnight
  • 50% off food and soft drinks

Job Details

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

Job Description

Grosvenor Casino, Bristol

As an experienced dealer you will:

  • Acknowledge, welcome and assist customers in gaming
  • Understand the games, payouts and who are our high value members
  • Connect with first time customers, explaining how the games are run
  • Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
  • Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

As a valued team member, you'll receive a number of benefits, including a £1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight & a whopping 50% off food and soft drinks across all Grosvenor & Mecca venues!

* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).

Qualifications

  • A fantastic personality
  • Holder of a PFL
  • Collaborate and work as part of the wider casino team
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
  • Applicants must be 18+ & have right to work in the UK

Additional Information

Part Time considered

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