Job Description
As a Mecca Team Lead, you'll be responsible for creating unforgettable customer experiences. You'll lead and motivate your team to deliver exceptional service, manage shifts, build strong colleague relationships, and foster a welcoming environment. Your leadership will center on customer satisfaction and empowering your team to achieve great results in a fun and rewarding workplace. Responsibilities include managing shifts, building strong team relationships, ensuring exceptional customer service, and creating a positive work environment.
Must Have:
- Strong leadership skills
- Customer-first mindset
- Ability to engage and inspire teams
- Organized and proactive
Perks:
- Competitive Salary (£12.44/hour)
- Real contracts (8-35 hours)
- Paid breaks
- Employee Rewards platform
- 50% food/drink discount
- Pension and Life Assurance
- Company Sick Pay
- Employee Assistance Programme
- Mental Health First Aiders
- Funded Apprenticeships/Training
- Uniform provided
Job Description
- Competitive Salary - £12.44 / hour
- Real contracts from 8 to 35 hours – no zero-hour contracts!
- Paid breaks
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
- 50% discount on food and soft drinks for you and up to three friends
- Pension and Life Assurance
- Company Sick Pay Scheme
- Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
- Funded Apprenticeships and training for career development
- Uniform provided- Fantastic new design just launched in 2024
As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.
Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
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