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Team Lead

Wales, United Kingdom (On_site)

Team Lead

11 Hours ago • 6-8 Years • Operations

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Job Description

As a Mecca Team Lead, you'll be responsible for creating unforgettable customer experiences. You'll lead and motivate your team to deliver exceptional service, manage shifts, build strong colleague relationships, and foster a welcoming environment. Your leadership will center on customer satisfaction and empowering your team to achieve great results in a fun and rewarding workplace. Responsibilities include managing shifts, building strong team relationships, ensuring exceptional customer service, and creating a positive work environment.

Must have:

Strong leadership skills
Customer-first mindset
Ability to engage and inspire teams
Organized and proactive

Perks:

Competitive Salary (£12.44/hour)
Real contracts (8-35 hours)
Paid breaks
Employee Rewards platform
50% food/drink discount
Pension and Life Assurance
Company Sick Pay
Employee Assistance Programme
Mental Health First Aiders
Funded Apprenticeships/Training
Uniform provided

Job Description

Competitive Salary - £12.44 / hour
Real contracts from 8 to 35 hours – no zero-hour contracts!
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided- Fantastic new design just launched in 2024

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

Strong leadership skills with a customer-first mindset
Ability to engage and inspire your team
Organised and proactive in a fast-paced environment

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