Field Service Engineer
Job Description
- Experience working with Medical equipment in general or particularly in CT/MRI – a big advantage
- Ability to work after hours, week-ends and holidays when required.
- Ability to provide Customers training on equipment operation.
- At least technical education
- At least 5 years of Field service/Customer Support experience
- Good English skills
- Good communication and interpersonal skills
- Ability to work in a team and under pressure
Job Title
Field Service EngineerJob Description
As a Field Service Engineer you will provide technical support for MRI System located at customer sites in Israel. Performing installation, upgrade, Previous Maintenance , Corrective Maintenance , Field Change Order with emphasis on customer satisfaction and attention to costs.
Your role:
- Performing corrective maintenance on MRI equipment at customer sites
- Performing preventive maintenance according to company's policies
- System installations, removals and upgrades
- Supporting Sales activities if required
- Activity reporting according to company's policies
- Team working with other Lines for improving Customer support Satisfaction
You're the right fit if::
- At least technical education
- At least 5 year of Field service /Customer Support experience
- Experience working with Medical equipment in general or particularly in CT/MRI – a big advantage
- Ability to work after hours, week-ends and holidays when required.
- Ability to provide Customers training on equipment operation.
- Good English skills
- Good communication and interpersonal skills
- Ability to work in a team and under pressure
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
