Global Digital Operations Manager, Audience Platform Lead

1 Month ago • All levels

Job Summary

Job Description

The Global Digital Operations Manager role is a 12-month secondment/maternity leave cover. The ideal candidate will lead operational excellence across Personalised Connections, including first-party data acquisition, audience segmentation and activation. The role involves advocating for capability enablement, evangelizing best practices, driving KPIs, and delivering exceptional consumer experiences. Key responsibilities include understanding needs and informing product roadmaps, enabling data collection and activation, educating marketers, simplifying processes, managing projects, and leading a near-shore agency team.
Must have:
  • Experience in global or local digital marketing roles.
  • Experience in solving consumer problems and making connections.

Job Details

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

 

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

 

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

The Global Marketing Operations team within Global Marketing Services are looking for a Global Digital Operations Manager as a 12 month secondment/maternity leave cover.

The ideal candidate will help lead our operational excellence across Personalised Connections. This new programme for Haleon includes first party data acquisition, audience segmentation and activation; with the ultimate purpose of delivering better everyday health with humanity.

To support this purpose, Haleon’s Global Marketing Operations team has the vision to deliver best-in-class martech-enabled services that provide the most innovative and human centred consumer experiences in the marketplace.

The ideal candidate must advocate for capability enablement at scale across our brands and markets, evangelizing best practices throughout the organization, driving and enabling business KPIs, and delivering a best in class experiences for our consumers. You will use your consumer experience background to ensure all experiences meet consumer needs across the experience journey, and that solutions are intuitive and easy to use for marketers.

In your role as a Global Digital Operations Manager, you will be the business service owner for some of the most innovative and transformational pillars of our martech stack. You will be a core lynch pin and the connection between multi-functional stakeholders, global markets, the Haleon Tech team and external partners to lead the activation of new consumer experience solutions, with a focus on defining and optimising the Personalised Connections process and capabilities.

If you have a passion for delivering amazing consumer experiences, you love a challenge, and have an innovative spirit; this position is for you!

Key responsibilities

  • Partners with BUs and Global Category stakeholders to understand their needs and inform product tech roadmaps & visions, strategies, features, and priorities for our Salesforce Audience Platform (Customer Data Platform/CDP) and data acquisition tools.

  • Enable & optimise capabilities for BUs to start and expand their first-party data collection, data segmentation and data activation to deliver human centred experiences.

  • Educate and inspire marketeers with best practice to continuously drive marketing effectiveness. Develop training modules and lead virtual training sessions for internal & external teams.

  • Driving simplicity in our Personalised Connections processes and technology for a seamless end user experience by understanding the Marketer’s needs and partnering with the tech org and external saas partners.

  • Work in an Agile environment refine priorities quarterly, outline milestones, deliverables, and identify opportunities and risks.

  • Lead complex multi stakeholder global projects, defining DAIPs and holding self & others to account to deliver milestones.

  • Manage a near-shore agency service layer team (3 people) to ensure first class support and training for our internal teams.

Qualifications and skills

  • Significant experience in global or local digital marketing roles

  • Experience in solving consumer problems and making meaningful connections across the experience journey, particularly data acquisition tools.

  • Proven experience creating business cases and influencing roadmaps.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

Similar Jobs

Sitetracker - IT Administrator

Sitetracker

Montclair, New Jersey, United States (Hybrid)
1 Month ago
Nasdaq - Data Scientist (Marketing)

Nasdaq

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Rackspace Technology - Marketing Operations & Technology Manager

Rackspace Technology

Gurugram, Haryana, India (Remote)
2 Months ago
Diligent - Deal Desk Specialist

Diligent

Vancouver, British Columbia, Canada (On-Site)
1 Month ago
Biofire DX - National Product Specialist, Immunoassay

Biofire DX

United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

isg - Product Implementation Manager

isg

Bengaluru, Karnataka, India (On-Site)
1 Month ago
VVater - VP of Sales - Real Estate & Aquatics

VVater

Austin, Texas, United States (On-Site)
1 Month ago
Conga - Consultant, Sales Engineering

Conga

Ahmedabad, Gujarat, India (On-Site)
1 Month ago
Sonar Source - Enterprise Expansion Representative - DACH

Sonar Source

Bochum, North Rhine-Westphalia, Germany (On-Site)
7 Months ago
diligent coorperation - Salesforce Solutions Architect

diligent coorperation

New York, United States (On-Site)
2 Weeks ago
Veeam Software - Senior QA Engineer

Veeam Software

Prague, Czechia (Remote)
1 Week ago
MRI Software - Contracts Administrator

MRI Software

Cape Town, Western Cape, South Africa (Hybrid)
1 Month ago
WebMD - Director, Business Development

WebMD

Newark, New Jersey, United States (On-Site)
2 Months ago
Nagarro - Associate Staff Engineer, CRM Salesforce

Nagarro

Gurugram, Haryana, India (On-Site)
7 Months ago
Instawork - Senior Account Executive

Instawork

Chicago, Illinois, United States (Hybrid)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in England, United Kingdom

IMC - Machine Learning Engineer

IMC

London, England, United Kingdom (On-Site)
1 Month ago
Sega (UK) - Lead / Principal Animation Programmer

Sega (UK)

Horsham, England, United Kingdom (Hybrid)
2 Weeks ago
Workato - Group Product Manager (Data Orchestration and Insights)

Workato

London, England, United Kingdom (On-Site)
2 Weeks ago
Marsh McLennan - Actuarial Analyst

Marsh McLennan

Belfast, Northern Ireland, United Kingdom (Hybrid)
1 Week ago
Marsh McLennan - Senior Software Engineer

Marsh McLennan

London, England, United Kingdom (Hybrid)
1 Week ago
NDreams - Principal AI Programmer

NDreams

United Kingdom (Remote)
1 Month ago
Hawk Eye Innovations - Programme Manager

Hawk Eye Innovations

Basingstoke, England, United Kingdom (On-Site)
2 Months ago
Accurate - Key Language Researcher

Accurate

Brighton And Hove, England, United Kingdom (Hybrid)
1 Year ago
xplor - Account Executive II

xplor

London, England, United Kingdom (Remote)
3 Weeks ago
We Are Social - Head of Design & Content

We Are Social

London, England, United Kingdom (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Hello. We’re Haleon. A new world-leadingconsumer healthcarecompany. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol,Advil, Voltaren,Theraflu, Otrivin,and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In anenvironment thatwe’re co-creating. And a culture that’s uniquely ours. Care to join us.

Petaling Jaya, Selangor, Malaysia (On-Site)

Weybridge, England, United Kingdom (On-Site)

Ribeirao Preto, State Of São Paulo, Brazil (On-Site)

São Paulo, Brazil (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Panama City, Panamá Province, Panama (On-Site)

Bengaluru, Karnataka, India (On-Site)

Levice, Nitra Region, Slovakia (On-Site)

View All Jobs

Get notified when new jobs are added by Haleon

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug