Head of Product Design, Consumer

About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. 

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone. 

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! 

About the Role

Ethos is looking for a Head of Product Design to help build the world’s best, and most profitable, direct-to-consumer life insurance purchase experience. At Ethos, you will not only work with talented team-mates to build delightful experiences, but also raise the bar for UX design, company wide.

You should be a pioneer who is not afraid to experiment, invent, and occasionally fail. You should be energized by building from the ground up, designing moments and experiences that drive business value and make customers smile.

Duties and Responsibilities:

• Hold your team accountable for exceptionally high quality design work that drives outcomes for customers and the business. We expect most design critique to come from this candidate.
• For certain projects, play the role of an individual contributor. Partner with peers in Product, Copy, and Engineering to build stellar products.
• Lead UX Design hiring, and build a world-class design team to help Ethos fulfill our mission.
• Managing a team of designers by mentoring and creating growth opportunities for those on your team.
• Develop UX guiding principles to help agile teams operate quickly and autonomously, but maintain high design standards and consistency from ad to post-purchase.
• Define and optimize our process of going from consumer problem to MVP design, which includes initial concept design, user research, usability testing, and refinement. Coach IC designers to follow best practices.
• Refine our UX design career ladder to set clear expectations, hold team members accountable for high performance, and facilitate career growth.

Qualifications and Skills:

• 10+ years of UX design experience , with 5+ years experience leading or managing a design team.
• 4+ years of direct-to-consumer design experience, driving conversion rate gains in a fast-paced environment.
• Demonstrated mastery of beautiful and functional visual and interaction design, typography, and hierarchy. You are an exceptional individual contributor in addition to design leader.
• Ability to excel at at high-level concepts, and show meticulous attention to detail.
• Experience partnering with product and engineering peers to drive strategy, vision, and execution.
• Experience attracting and hiring design talent.
• Experience collaborating with cross-functional stakeholders such as Brand to balance short- and long- term outcomes.
• A portfolio of relevant design work, executed either by yourself or a team that you led, that conveys an ability to ship successful products that people love.
• Excellent communication (verbal, written, visual); openness to collaboration, hearing different perspectives from team members, and driving towards the best outcome for customers and the business.

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $147,000 - $261,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.