Head of Studio Delivery

25 Minutes ago • All levels
Game Production

Job Description

The Head of Studio Delivery at Hogarth will oversee all production output for global teams across multiple disciplines for a major technology client. This role requires strong technical knowledge to ensure quality at scale, build a positive environment, and react quickly to changing needs. The individual will work closely with Global Delivery Leadership to deliver excellence across projects of varying scale and complexity.
Must Have:
  • Overall responsibility for successful delivery of all output from the Hub.
  • Lead, train, and motivate Hub delivery teams to ensure output meets industry standards.
  • Act as Senior stakeholder contact for GEO delivery teams, managing relationship health.
  • Ensure resourcing requirements align with delivery needs and drive productivity.
  • Drive consistency in production processes, promoting cross-training and utilisation.
  • Expert resourcing against scope requirements, ensuring the right talent for the job.
  • Proactively drive production efficiency, ensuring SLAs and KPIs are continuously met.
  • Implement and deliver global innovation programs at Hub delivery level.
  • Work with Hub Operations Lead and wider teams using data and insight to drive improvements.
  • Communicate clearly with internal stakeholders on recommendations and solutions.
  • Identify and mitigate risks, directly intervening and managing recovery plans when required.
  • Strong leadership skills for managing a studio team servicing multiple stakeholders.
  • Extensive studio production experience producing localized campaigns.
  • In-depth technical knowledge of print, colour retouching, digital artwork production processes, and Adobe suite.
  • Knowledge of image and production-specific needs for website builds, HTML, POS, Motion Graphics, and email marketing.
  • Flexible, creative, solution-oriented individual with extensive experience in campaign delivery.
  • Experience building and delivering effective training programs.
  • Ability to use metrics, data, and insights to drive efficiency and best practice.
  • Capability as a hiring manager to brief recruitment partners and identify top talent.
  • Excellent written and verbal communication skills.
  • Attention to detail, analytical thinking ability, and passion for the work.
  • A hands-on, can-do approach to solving problems.
  • Ability to prioritize and work quickly and efficiently within very tight time frames.

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Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does a Head of Delivery do at Hogarth?

Our client is one of the world’s most recognised brands. A global technology company who consistently delivers innovation combined with beautiful design. Our Hub Head of Delivery will have overall responsibility for all output, overseeing Production for global teams across multiple disciplines. Strong technical knowledge will enable you to succeed as you will deliver quality at scale and build a positive, inclusive environment where individuals can thrive and do their best work.

In a fast-paced environment, the Hub Head of Delivery will be calm and adept at reacting quickly to changing needs. Working closely with Global Delivery Leadership teams including SMEs, Production Directors and Operations to deliver excellence. Projects will range in scale and complexity - ability to adapt to these requirements is essential to our success.

Responsibilities:

  • Overall responsibility for the successful delivery of all output from the Hub, delivering the best quality production at every stage.
  • Leadership - lead, train and motivate Hub delivery teams to ensure output is inline with industry standards
  • Communication - Senior stakeholder contact for GEO delivery teams, responsible for relationship health between Hub and GEO studios
  • Resourcing - ensure resourcing requirements are inline with delivery needs whilst driving productivity and Ensure resource is future facing and able to adapt to short and long term needs
  • Alignment - drive consistency in all production processes, promoting cross-training and utilisation
  • Planning - expert resourcing against scope requirements, ensuring the right talent for the job
  • Optimisation - proactively drive production efficiency inline within our business needs, ensuring SLAs and KPIs are continuously Partner with SMEs and Production Leadership to drive improvements and deliver optimisation.
  • Innovation - implement and deliver global innovation programs at Hub delivery level
  • Reporting - Working with the Hub Operations Lead and wider teams using data and insight to drive improvements and efficiencies
  • Solutions focused - Communicate clearly with internal stakeholders on recommendations and solutions as part of planning, briefing and overall Understand priorities and define viable approaches to deliver against these, removing barriers and finding solutions
  • Risk Management - Identify and mitigate Directly intervene and manage the recovery plan whenever required

Requirements

  • Strong leadership skills, managing a studio team servicing multiple stakeholders
  • Extensive studio production experience producing localized campaigns
  • In-depth technical knowledge of print, colour retouching, and digital artwork production processes and best practices using Adobe suite
  • Knowledge of image and production-specific needs for image reproduction; including website builds, HTML, POS, Motion Graphics and email marketing
  • Flexible, creative, solution-oriented individual with extensive experience in campaign delivery
  • Experience building and delivering effective training programs
  • Able to use metrics, data and insights to drive efficiency and best practice
  • Hiring manager Able to brief recruitment partners and identify the best talent in market
  • Excellent communication skills, written and verbal
  • Attention to detail, analytical thinking ability and passion for the work are essential
  • A hands-on, can-do approach to solving problems
  • The ability to prioritize and work quickly and efficiently within very tight time frames

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