Locations: Beijing Time type: Full time
Responsibilities:
- Main point of contact for business managers regarding all IT Services delivered in China
- Management, monitoring and control of IT services delivered on site by Service Provider
- Follow up on major issues, escalations, and complaints
- Involved in all global and local projects which have potential impact on site and user community
- As part of the global role, work with peers and central team to improve global services and processes
- Attend and provide support for IT audits, security audits, quality audits, BSI, T-Systems audits
- Work on improvement plans, recommendations, and observations as outcome of audits
- Ensure standards and policy requirements are implemented properly on site to secure certifications
- Good relationship with colleagues, local IT team and users. Enthusiastic and positive mindset.
- Work in close collaboration with Site Managers and Facility Managers.
Requirements:
- A university degree with business management orientation, completed training as an IT system administrator or comparable qualification, as well as initial work experience would be an advantage.
- Good knowledge of the planning and implementation of IT projects of various scope
- Solid experience in the field of technical documentation and the ability to present complex interrelationships in an easy and understandable way.
- Enthusiasm for result-oriented communication with different stakeholders and the transfer of knowledge in the context of trainings and seminars.
- Experience with acting between business & IT service organization, being persuasive when required.
- Good IT background knowledge covering multiple domains including network basics, workplace, and applications support, with a plus for R&D field
- Constant desire to improve the status quo, to learn about and discover new things.
- Structured, analytical, and logical mindset.
- Project management experience, ideally Agile / SAFe
- Experience in managing a team of IT engineers.
Set alerts for new jobs by NXP
Set alerts for new jobs in China
