Key Account Manager / e-commerce

12 Months ago • All levels • Account Management

Job Summary

Job Description

The E-commerce Key Account Manager drives e-Commerce sales and business growth in Central Asia, focusing on Kazakhstan and Uzbekistan. This role involves creating and implementing sales plans, executing digital shelf and activations, and partnering with e-retailers and marketplaces. Responsibilities include E2E channel management, building relationships, maximizing sales conversion, and leading joint business planning with key e-commerce customers.
Must have:
  • E2E responsibility for ecommerce channel in Central Asia (Kazakhstan and Uzbekistan as priority markets)
  • Building credible relationships that lead to win-win agreements, ensuring Haleon’s growth strategy is implemented.
  • Implementing solutions for maximizing sales conversion to unlock incremental growth in priority markets.
  • Creating and executing e-commerce sales and activation plans based on product and channel specific market analysis
  • Researching and implementing tools and opportunities to drive Haleon brand awareness, visibility and consideration metrics (e.g. Retail Media, online brand building tools) in eCommerce channel
  • Designing and leading implementation of comprehensive e-commerce data collection platform to analyze sales data and adjust taken actions
  • Leading joint business planning process with the key e-commerce customers.
Perks:
  • Comprehensive Health Insurance
  • Life Insurance
  • Meal Allowance
  • Corporate car
  • Mobile Benefit
  • Additional Vacation Days
  • Additional Vacation Pay
  • Additional Maternity Leave
  • Additional Paternity Leave
  • Fitness Compensation
  • Flexible Working Hours
  • Referral Program
  • Employee Assistance Programme (EAP)
  • Travel and Expenses

Job Details

About the role:

E-commerce Key Account Manager plays a key role to drive e-Commerce sales and business growth in Central Asia. In this role you will drive sales plan creation and implementation, digital shelf & digital activations execution, partnering with key e-retailers and marketplaces in Kazakhstan and Uzbekistan.

Your Day to Day:

  • E2E responsibility for ecommerce channel in Central Asia (Kazakhstan and Uzbekistan as priority markets)
  • Buiding credible relationships that lead to win-win agreements, ensuring Haleon’s growth strategy is implemented.
  • Implementing solutions for maximizing sales conversion to unlock incremental growth in priority markets.
  • Creating and executing e-commerce sales and activation plans based on product and channel specific market analysis
  • Reaarching and implementing tools and opportunities to drive Haleon brand awareness, visibility and consideration metrics (e.g. Retail Media, online brand building tools) in eCommerce channel
  • Desiging and leading implementation of comprehensive e-commerce data collection platform to analyze sales data and adjust taken actions
  • Leading joint business planning process with the key e-commerce customers.

Ideal Candidate Profile:

  • Proven experience in developing e-commerce Sales Management
  • Deep understanding of multiple e-commerce channels (e-pharmacy customers, e-retailers, Marketplaces,Qcommerce and Pure Players), their role, current e-commerce trends and shopper behaviors
  • Strong commercial and financial acumen
  • Winning sales skills: strategic planning, insights mining, relationship management, account strategy, negotiation, influence, communication
  • Proven skills to manage a high degree of complexity.
  • Ability to find solutions and move things forward.
  • Results driven, resilient, problem solving and decision making.
  • Experience in FMCG and/or Pharmacy channels or marketplaces.

Our Offer:

  • Comprehensive Health Insurance.
  • Life Insurance.
  • Meal Allowance.
  • Corporate car to make your commute comfortable.
  • Mobile Benefit.
  • Additional Vacation Days & Additional Vacation Pay.
  • Additional Maternity and Paternity Leave.
  • Fitness Compensation.
  • Flexible Working Hours.
  • Referral Program.
  • Employee Assistance Programme (EAP).
  • Travel and Expenses.

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About The Company

Hello. We’re Haleon. A new world-leadingconsumer healthcarecompany. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol,Advil, Voltaren,Theraflu, Otrivin,and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In anenvironment thatwe’re co-creating. And a culture that’s uniquely ours. Care to join us.

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