Manager Consumer Product

12 Months ago • 3 Years +
Product Management

Job Description

TransUnion CIBIL is a leading credit information company in India, aiming to be a global risk information provider. This role involves redefining the credit bureau's purpose through investments in people, technology, and new markets. The Manager, Consumer Product will conceptualize and launch innovative new products, manage existing ones, and drive thought leadership. Responsibilities include project planning, execution, business plan creation, requirement gathering, and go-to-market strategies for consumer credit products, ensuring adoption and revenue achievement.
Must Have:
  • Conceptualize and launch innovative new products within Consumer Core Credit.
  • Manage existing products and drive thought leadership.
  • Responsible for successful planning and execution of new projects.
  • Suggest and evaluate new product options for customer needs in lending.
  • Create and track detailed project plans from requirements to launch.
  • Ensure product launch timelines are met.
  • Create business plans and opportunity assessments for new products.
  • Understand, gather, and document detailed business requirements.
  • Support new product development from concept to go-to-market plans.
  • Conduct product research, competitive analysis, positioning, and packaging.
  • Define the product roadmap.
  • Collaborate with Business, Technology, Operations, Sales, Marketing, Data Science teams.
  • Increase adoption and usage of TransUnion CIBIL Products and Solutions.
  • Review product positioning, features, and processes for effectiveness.
  • Provide pre-sales and post-sales support.
  • Build annual product plan and ensure revenue achievement.
  • Master’s degree in Business Administration, Analytics, or Product Management.
  • Minimum 3+ years’ experience in BFSI domain.
  • At least 2+ years in product management in lending/credit/fraud.
  • Or 3+ years experience in diverse banking credit products/lending portfolio management.
  • Or work experience in consulting handling banking clients.
  • Ability to work in a hybrid model (minimum two days a week onsite).

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What We'll Bring:

We are one of India’s leading credit information company with one of the largest collections of consumer information. We aim to be more than just a credit reporting agency. We are a sophisticated, global risk information provider striving to use information for good. We take immense pride in playing a pivotal role in catalyzing the BFSI industry in the country. We got here by tapping into our excitement and passion of wanting to make a difference in the lives of our clients and consumers. We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status, whether or not protected. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.

Culture and Values

Our culture is welcoming, energetic, and innovative. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.

https://www.transunion.com/privacy/global-job-applicant

What is excitement and passion for us?

We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

What You'll Bring:

This is an exciting time in TransUnion CIBIL. With investments in our people, technology and new business markets, we are redefining the role and purpose of a credit bureau. TransUnion in India provides several solutions ranging from data, analytics, insights and solutions for the end-to-end processing of a customer financial life cycle that includes engagement, acquisition and management all the way to collections. This includes a stack of solutions that we are working towards aggressive standardization delivered via API. Our Solutions and Customer Onboarding team is responsible for helping create custom solutions that help our customers and partners consume our varied services and solution. These solutions can vary from simple consumption of data in a custom format from the Credit Bureau to highly complex solutions with workflows for end-to end acquisition solutions in real time leading to disbursement of loans.

Impact You'll Make:

Conceptualization & launch of innovative new products & management of existing products within the Consumer Core Credit product vertical.

  • Internal & external stakeholder management, especially with partners.
  • Drive thought leadership through White Papers & User Groups.
  • Will be responsible for successful planning and execution of new projects at TU CIBIL. The projects would include new product developments, existing product enhancements and internal tool developments for improved customer experience.
  • Should be able to suggest and evaluate new product options to solve customer needs primarily in the lending space. Would also be required to suggest and evaluate product opportunities for other customer segments.
  • Will be required to create and track a detailed project plan from requirement gathering to project launch stage.
  • Will be responsible for ensuring that product launch timelines are met.
  • Should be able to create a business plan and opportunity assessment of new products including customer need assessment, product opportunity, sales volume and cost projections.
  • Understand, gather and document detailed business requirements covering all components of the project including business, operations, legal and technology aspects.
  • Support new product development from concept creation to designing the go-to-market plans.
  • Product research, competitive analysis, positioning and packaging of the product.
  • Define the product roadmap.
  • Work closely with Business, Technology, Operations, Sales, Marketing, Data Science teams to gather the product requirements, finalize the product construct and position it in the market as a game -changer.
  • Responsible for increasing the adoption and usage of TransUnion CIBIL Limited Products and Solutions.
  • Review product positioning, features, associated processes to make the solutions more effective and efficient.
  • Pre sales support to position the solutions and showcase the value analysis.
  • Post-sales support in terms of value analysis, responding to customer queries, interfacing with other verticals to resolve the queries, as needed.
  • Building the annual product plan working with Technology, Operations, Sales, Marketing and ensuring the revenue achievement is on track

Experience and Skills

  • Qualification: Master’s degree in Business Administration/ Analytics/ Product Management or a related field
  • Minimum 3+ years’ experience in a BFSI domain.
  • At least 2+ years in product management function in the lending/ credit vertical/fraud of a bank / credit institution Or at least 3+ years plus experience across diverse banking credit products with lending portfolio management Or work-ex in consulting domain handling portfolio of banking clients.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

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