Manager, Project Delivery - Payments

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Manager, Project Delivery - Payments is responsible for leading a team of project managers to deliver strategic initiatives across the payments ecosystem. This role ensures the successful execution of projects related to payment processing, digital wallets, merchant services, fraud prevention, and regulatory compliance. The ideal candidate brings deep knowledge of the payments industry, strong leadership capabilities, and a proven track record of delivering complex, cross-functional projects.

We are looking for a Manager, Project Management who will:

• Lead and mentor a team of project managers overseeing initiatives in card processing, ACH, real-time payments, and emerging payment technologies.
• Manage the full project lifecycle from initiation through delivery, ensuring alignment with business goals and regulatory requirements.
• Collaborate with stakeholders across product, engineering, compliance, risk, and operations to ensure seamless project execution.
• Develop and maintain project management frameworks, tools, and best practices tailored to the payment’s domain.
• Monitor project performance, manage budgets, and report on key metrics to senior leadership.
• Identify and mitigate risks related to security, compliance, and third-party integrations.
• Stay current on industry trends, regulatory changes (e.g., PCI DSS, PSD2, FedNow), and competitive landscape.

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s degree in business, Information Systems, or a related field.
• 6+ years of project management experience, with at least 3 years in the payments or fintech industry.
• 3-5 years of management experience.
• Strong understanding of payment systems, transaction flows, and industry standards (e.g., ISO 20022, EMV, NACHA).
• Experience managing vendor relationships and third-party integrations.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Skills:

• Familiarity with Agile, Scrum, and hybrid project methodologies.
• Experience with payment gateways, fraud detection systems, and mobile payment platforms.
• Knowledge of regulatory frameworks such as PCI DSS, GDPR, and FFIEC guidelines.
• Proficiency in project management tools like Asana, Smartsheet, or MS Project.
• PMP, PMI-ACP, or equivalent certification.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

$110,088.30-$176,141.94

This role is eligible for a bonus opportunity.

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.