Manager Rev Ops - CS Business Operations

2 Months ago • 7 Years + • Business Development • $120,000 PA - $151,000 PA

Job Summary

Job Description

The Manager, Revenue Operations - Customer Success Field Operations role involves leading a team of one analyst to execute data strategy, identify trends in customer success data, and build action-oriented dashboards. The role also involves running planning, retention forecasting, and QBRs, while identifying best practices to improve efficiency. The candidate will be a strategic partner to field leadership to get them what they need. Responsibilities include leading a team, understanding customer success data, running recurring cadences and identifying best practices.
Must have:
  • 7+ years of experience in Analytics and People Leadership
  • Highly organized with project management experience
  • Strategic partner to field leadership
  • Systems and automation oriented
  • Creative problem solver
  • Motivating People Leader
  • Bachelor’s degree
Good to have:
  • MBA
  • Global leadership experience a plus

Job Details

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

Manager, Revenue Operations – Customer Success Field Operations

Are you ready to work on world changing technologies?  Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.  

Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 7,000 organizations are using Boomi to run better, faster and smarter.

Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/  or visit Boomi Careers.

Join us as a Manager Revenue Operations reporting to our VP of Revenue Operations team to do the best work of your career and make a profound social impact.

What You Will Do : 

You’ll bring a broad Rev Ops mindset to the post sale segment, in order to unlock our market leading adoption, expansion and retention efforts.  This role will lead a team of one additional analyst, and partner with CS Leadership, to define best in class data, process, infrastructure and tech practices, while being responsible for maintaining the critical cadences of planning, forecasting, QBRs and bespoke programs

·        Lead a team of 1 analyst to execute our data strategy

·        Gain a deep understanding of Boomi’s current customer success data, identify trends and leading indicators, and support the buildout of action oriented dashboards

·        Run recurring cadences around planning, retention forecasting, bottoms up QBRs

·        Identify best practices from around Boomi, that can be rapidly deployed to improve efficiency and effectiveness in Customer Success.

Take the first step towards your dream career with Boomi

The Experience You Bring : 

·        7+ yrs Analytics and People Leadership

·        Highly organized, with project management experience, with a bias toward automation and scale.

·        Strategic partner to field leadership, to get them what they need

·        Systems and automation oriented (SFDC, Clari, Datalake, PowerBI)

·        Creative problem solver, leverage prior experience and logic to get us to the best, fastest, outcome possible

·        Experience as a motivating People Leader

·        Bachelor’s degree

 Bonus Points If You Have:

·        MBA

·        Global leadership experience a plus

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation
Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Canada ranges between 120,000 - 151,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and location.

 

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries. 

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About The Company

At Boomi, we believe in accountability and transparency, and proudly enable innovation. When you work at Boomi, you can be your true, authentic self in our unique, independent culture. Be boldWe take ownership of our work and results, continuously improve, exceed expectations, stay curious, and create for the future while learning from the past. Be youWe build authentic relationships, lead with integrity, and bring our whole selves to our work and interactions with customers, partners, and communities.

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