Position Summary:

This position is crucial for maintaining smooth manufacturing processes and ensuring product quality. A Repair Technician is a subject matter expert (SME) on product functionality and standard operating procedures. With this knowledge a technician will contribute to identifying and resolving product mechanical or performance issues by following all SOP’s and quality guidelines.

Essential Duties and Responsibilities:

• Identifying and resolve issues with machinery and production processes.
• Work cross functionally with all departments to inspect, correct, and verify functioning capabilities.
• Requires successful completion of training on assembly, wiring, software programming, and packaging of products.
• Assist in the development training program that will be used to train staff in troubleshooting and operational procedures.
• Involvement with rework and quality projects requiring strong attention to detail, following all SOPs and safety guidelines.
• Cross trained in the areas of production, quality, and engineering to bring a holistic approach to resolving manufacturing challenges with products.
• Lead batch reworks and troubleshooting issues to meet delivery demands.
• Maintain records, manual and digital, of production processes and material used to ensure compliance with company policies and accurate inventory.
• Apply lean manufacturing methods by providing systematic waste reduction ideas for improvements.
• Perform other duties as required.

Physical Requirements:

• Stand and/or walk up to eight (8) hours per day.
• Frequently lift and push/pull up to 35 pounds – occasionally above shoulders. Occasionally lift and push/pull up to 75 pounds – using Team Lift as needed.
• Use of hand tools, power tools, high potential tester, lift devices, drive forklift, and assembly fixtures.
• Read and interpret documents, legibly fill out inspection forms.
• Communicate effectively and professionally with employees, supervisors, and management.
• Support policies, procedures and initiatives in support of business objectives.
• Maintain a safe, clean, organized, and efficient work area.

Required Education and Experience:

• 3+ years of manufacturing or rework experience. Experience in the outdoor power equipment is a plus.
• High school diploma or GED equivalency.
• Knowledge of quality assurance processes.
• Ability to quickly identify deviations from the norm.
• Strong attention to detail, familiarity with the details of each step in the manufacturing process.
• Must be able troubleshoot electro-mechanical assemblies.
• Mechanical aptitude to interpret written instructions then applying knowledge for quickest resolution.
• Cross trained in all work areas within production to ensure accuracy and quality of final product.
• Must be proficient in Microsoft Office, excel, SAP, and other inventory tracking programs.
• Strong mechanical aptitude.
• Confidence in addressing problems and taking appropriate action.
• Excellent interpersonal skills including strong verbal and written skills.
• Positive attitude, exemplary attendance, and reliable team member.
• Self-starting with solid follow-through and multitasking abilities.
• Ability to adjust in a fast-paced environment with a challenging workload.