Company Summary:
As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we’re pushing the limits of what battery technology can do to improve the quality of work and life.
Position Summary:
The Chargeback Manager is responsible for leading the chargebacks department in receiving, reviewing, investigating, and recommending a course of actions for chargebacks received from customers and reporting on chargeback analytics. The Manager will be responsible for assigning and reviewing 8Ds, as well as maintaining and distributing all Salesforce data to the necessary parties.
Overview of position includes routine reviewing and receiving scorecards and chargeback reports, making necessary adjustments and communicating with internal customers for a timely resolution.
Essential Duties and Responsibilities:
Required Education and Experience:
Preferred Qualifications and Experience:
Compensation and Benefits:
Greenworks will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship to continue to work legally in the United States.
Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
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