Online Services Manager

2 Months ago • All levels • Product Management

Job Summary

Job Description

The Online Services Manager will be responsible for the smooth operation of online services teams, ensuring features are delivered on time and to specification. This role involves close collaboration with developers, tech leads, and stakeholders to streamline workflows and optimize service delivery. The manager will work with product management to enhance service offerings for game teams and internal departments. Responsibilities include resource management (staffing, budget, tools), maintenance and development of legacy and new services, fostering a culture of continuous improvement, and leading people management and project coordination efforts. The ideal candidate is a strong people manager with experience in project management, particularly in a technical environment, and a passion for working with skilled developers to enhance the player experience.
Must have:
  • Strong people management skills
  • Project management experience (technical environment)
  • Problem-solving and balancing feature development with maintainability
  • Passion for collaborating with skilled developers
  • Ensuring smooth operation of online services teams
  • Meeting committed timelines and specifications

Job Details

Are you a proactive leader who thrives in a fast-paced, tech-driven environment? Do you enjoy orchestrating teams, optimizing workflows, and ensuring smooth operations for services that power millions of players worldwide? If so, we’re looking for an Online Services Manager to join our team!

In this role, you will be at the heart of our online ecosystem, driving innovation and efficiency across Mods, SDK, and Accounts teams. You’ll collaborate with talented developers, product managers, and stakeholders to deliver cutting-edge services that enhance the gaming experience.
This is your chance to lead, shape, and innovate—ensuring our services not only run smoothly but also evolve to meet the needs of players and game teams alike.

Key Responsibilities:
  • Ensure the smooth operation of the Online Services teams and be responsible for delivering features according to committed timelines and specifications
  • Collaborate closely with developers, Tech Leads, and stakeholders to streamline workflows and ensure efficient service delivery.
  • Work alongside Online Services Product Management to enhance service offerings for Game Teams and internal departments such as Legal, Marketing, and more.
  • Manage resources, including staffing, budgets, and tools, to optimize team performance.
  • Oversee the maintenance and development of both legacy and new services, balancing innovation with long-term sustainability.
  • Foster a culture of continuous improvement, ensuring that our teams have the necessary context, tools, and support to succeed.
  • Lead people management and project coordination efforts, driving initiatives that have a direct impact on the business.
What We’re Looking For:
  • A strong people manager who can support and develop teams effectively.
  • Experience in project management, especially in a technical environment.
  • A problem-solver who enjoys balancing feature development with long-term maintainability.
  • Passion for working with skilled developers to bring the best possible experience to our players.

This role offers an exciting opportunity to make meaningful business decisions while collaborating with a talented team that is passionate about creating value for players.

Practical Information:

Scope: Full-time position.
Location: In-office - Stockholm, Sweden.
Reports to: Central Tech & Services Director

We do not offer any relocation assistance for this position.

Similar Jobs

Trackman - Booking & Payment Lead Developer & People Manager

Trackman

Denmark (On-Site)
4 Months ago
Sledgehammer Games - Expert Sound Designer

Sledgehammer Games

Guildford, England, United Kingdom (Hybrid)
2 Months ago
Tencent - Senior Finance Manager (Finance Business Partner)

Tencent

California, United States (On-Site)
2 Months ago
Scientific Games  - Data Center Technician II

Scientific Games

Middletown, Pennsylvania, United States (On-Site)
3 Months ago
Warner Bros Games - Senior Director, Integrated Marketing Japan

Warner Bros Games

Minato City, Tokyo, Japan (Hybrid)
3 Months ago
Google - Search Specialist

Google

Gurugram, Haryana, India (On-Site)
1 Month ago
Kabam - Senior Development Director

Kabam

Vancouver, British Columbia, Canada (Hybrid)
2 Months ago
Google - Software Engineering Manager II, Infrastructure, Google Cloud

Google

Raleigh, North Carolina, United States (On-Site)
1 Month ago
Google - DV360 Programmatic Specialist

Google

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Google - Technical Solutions Consultant, End to End Systems

Google

New York, New York, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ByteDance - Network Automation Engineer

ByteDance

Seattle, Washington, United States (On-Site)
2 Months ago
ByteDance - Facilities Lead, AMS

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
KLA - Analyst, Info Sys 4

KLA

Chennai, Tamil Nadu, India (On-Site)
8 Months ago
Progres - Principal Software Engineer

Progres

Raleigh, North Carolina, United States (Hybrid)
1 Month ago
Nintendo - CONTRACT - Graphic Designer

Nintendo

Redmond, Washington, United States (Hybrid)
6 Months ago
Hologate gmbh - Project Manager (Client Projects)

Hologate gmbh

Munich, Bavaria, Germany (On-Site)
3 Months ago
Devrev - Applied AI Engineer

Devrev

Buenos Aires, Buenos Aires, Argentina (On-Site)
1 Month ago
Hitachi - Microsoft Dynamics 365 CE Developer (Offshore Delivery)

Hitachi

Pune, Maharashtra, India (Remote)
7 Months ago
Playtika - Game Economy Designer

Playtika

Amsterdam, North Holland, Netherlands (Hybrid)
2 Months ago
The Walt Disney Company - Lead Software Engineer (Roku Engineer)

The Walt Disney Company

Bristol, Connecticut, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Stockholm, Stockholm County, Sweden

Google - Applied AI Customer Engineer, Google Cloud

Google

Stockholm, Stockholm County, Sweden (On-Site)
1 Month ago
Haptic - Senior Gameplay Programmer

Haptic

Sweden (On-Site)
4 Months ago
Embark Studios - Character Artist - Games

Embark Studios

Stockholm, Stockholm County, Sweden (On-Site)
4 Months ago
IO Interactive - Technical Producer

IO Interactive

Malmö, Skåne County, Sweden (Hybrid)
2 Months ago
ComeOn Group - Agile Delivery Coordinator

ComeOn Group

Stockholm, Stockholm County, Sweden (Hybrid)
2 Months ago
Resolution Games - VFX Artist

Resolution Games

Stockholm, Stockholm County, Sweden (Hybrid)
1 Month ago
Ubisoft - Regional Project Intelligence Director (Nordics & Romania)

Ubisoft

Malmö, Skåne County, Sweden (Hybrid)
1 Month ago
Starbreeze Studios - Rendering Programmer

Starbreeze Studios

Stockholm, Stockholm County, Sweden (Hybrid)
3 Months ago
Embark Studios - Game Tools Programmer

Embark Studios

Stockholm, Stockholm County, Sweden (On-Site)
4 Months ago
Activision - Lead Network Programmer

Activision

Malmö, Skåne County, Sweden (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Adobe - GenStudio COE Product Specialist

Adobe

New York, New York, United States (Remote)
1 Month ago
Bragg - Technical Product Compliance Project Manager

Bragg

Ljubljana, Ljubljana, Slovenia (Hybrid)
1 Month ago
Google - Technical Solutions Consultant III

Google

Sunnyvale, California, United States (On-Site)
1 Month ago
Royal Cyber  Inc  - Product Manager

Royal Cyber Inc

Bengaluru, Karnataka, India (On-Site)
1 Year ago
Netflix - Product Manager, Customer Service

Netflix

Los Gatos, California, United States (On-Site)
3 Months ago
Yodo1 - Head of Platform Product Management

Yodo1

(Remote)
10 Months ago
Google - Technical Program Manager, APAC Fiber and Capacity Delivery

Google

Maharashtra, India (On-Site)
1 Month ago
Riot Games - Senior Manager, Technical Product Management - VALORANT, Foundations

Riot Games

United States (On-Site)
1 Month ago
Google - Software Development Manager II, Infrastructure, Google Cloud AI

Google

Sunnyvale, California, United States (On-Site)
1 Month ago
Google - Video Streaming Specialist

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Today, Paradox consists of both publishing and internal game development. We have a broad portfolio of games and own the most important brands, including Stellaris, Europa Universalis, Hearts of Iron, Crusader Kings, Cities: Skylines, Prison Architect, Victoria, Age of Wonders and the World of Darkness catalog of brands. Since 2004, the company has published its games all over the world, initially through physical distribution but primarily in digital channels after 2006.

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Sitges, Catalonia, Spain (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Paris, Île-de-France, France (Hybrid)

Delft, South Holland, Netherlands (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

Stockholm, Stockholm County, Sweden (On-Site)

View All Jobs

Get notified when new jobs are added by Paradox Interactive

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug