Operations Specialist
Job Summary
Job Description
The Operations Specialist provides day-to-day operational support for the ACO. Responsibilities include preparing materials for ACO board meetings, coordinating key events, assisting in designing and implementing reports using business intelligence and CRM tools, monitoring compliance activities, and supporting the Market President/Executive Director and field team on special projects and data requests. The role requires a Bachelor's degree with 1 to 3 years of related experience, or an equivalent combination of education and experience. Healthcare industry experience and project management process knowledge are a plus, as is the ability to work in a rapidly changing startup environment. The position may require travel up to 10-25% of the time.
Must have:
- Bachelor's degree or equivalent experience
- 1-3 years of related experience
- Preparation of board presentations and minutes
- Coordination of key events
- Monitoring compliance activities
Good to have:
- Healthcare Industry experience
- Project management process knowledge
- Ability to work in a startup environment
Perks:
- Flexible work schedules
- Remote work availability
- Health, dental and vision insurance (80% paid for employees and dependents)
- 21 days of PTO in first year
- Two paid volunteer days
- 11 paid holidays
- 12 weeks paid parental leave
- Six weeks paid sabbatical after six years
- Educational Assistant Program
- Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
3 skills required
Job Details
The Operations Specialist provides day-to-day operational support for the ACO. Specific
responsibilities may vary based on the operational needs of the market, but may include:
Primary Duties:
- Preparation of materials such as board presentations, practice communications, and minutes for ACO board meetings.
- Coordination of key events such as ACO related retreats, kick-offs, and board meetings for providers and field teams.
- Assist in designing and implementing a range of key reports (financial reports, KPIs) using relevant business intelligence and customer relationship management tools.
- Monitoring of compliance activities
- Support the Market President / Executive Director and field team on special projects, data requests and other program reporting requirements, as needed.
Minimum Qualifications:
- Bachelor's degree plus 1 to 3 years of related experience, or an equivalent combination of education and experience.
Preferred Skills and Abilities:
- Healthcare Industry experience is a plus.
- Project management process knowledge is a plus.
- Ability to work in a rapidly changing startup environment.
Physical Requirements:
- Ability to travel up to 10-25% of the time, as needed (market dependent)
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
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