Principal Technical Program Manager

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE:

As a  Principal Technical Program Manager, you will drive complex technical programs to support our expansion into new global markets. In this role, you will orchestrate cross-functional teams, including product, engineering, business, and legal, to ensure seamless market entry and ongoing success. Your core responsibilities include developing robust program roadmaps, driving consensus on priorities, and overseeing the end-to-end launch process in each new country. By anticipating regulatory complexities, identifying and mitigating risks, and coordinating with diverse stakeholders, you will bring clarity to ambiguous situations and streamline decision-making. Your strength in program management and strategic leadership will be essential in delivering on tight timelines, optimising global readiness, and laying the groundwork for sustained international growth.

RESPONSIBILITIES:

• Drive technical programs to enable expansion from the U.S. into new global markets, partnering closely with engineering, product, business, and legal teams
• Own end-to-end delivery of international launch programs, including roadmap planning, requirements gathering, execution tracking, and stakeholder communication
• Build and manage detailed project plans across multiple workstreams, ensuring timely and high-quality delivery of regulatory, technical, and customer-facing components.
• Facilitate alignment across cross-functional teams by driving consensus on scope, priorities, and dependencies for international expansion initiatives.
• Identify and mitigate risks early by applying strong program management rigor and collaborating with stakeholders to develop practical solutions.
• Communicate program updates, risks, and decisions to senior leadership through clear written and verbal communication.
• Support the development of scalable and reusable frameworks that reduce the time, cost, and complexity of launching into new countries.
• Collaborate with product and engineering teams to ensure technical solutions meet market-specific requirements and long-term goals.

REQUIREMENTS:

• 8- 10 years of technical program management experience working directly with software engineering teams
• Proven experience managing programs across cross-functional teams, including product, engineering, and business stakeholders
• Strong organisational skills with experience in building scalable processes
• Strong written and verbal communication skills, with experience presenting program updates and recommendations to executive stakeholders

Nice to have 

• Experience working on international expansion, localisation, or regulatory compliance in global markets
• Ability to simplify complex technical and organisational challenges and influence decision-making across teams
• Experience defining and tracking KPIs and SLAs to drive program success and communicate impact to senior leadership
• Familiarity with project management tools such as JIRA and Confluence