Product Specialist

2 Months ago • All levels • Product • $75,000 PA - $90,000 PA

Job Summary

Job Description

The Product Specialist role at AlphaSense bridges sales, customer success, and technical support. Responsibilities include building relationships with potential clients, demonstrating the value of AlphaSense through technical knowledge, and driving platform adoption. They partner with clients, provide training, and offer guidance to ensure users unlock the full potential of the platform. Product Specialists also support sales efforts, identify market trends, and collaborate with teams to drive improvements. The role involves client engagement, customer health monitoring, growth initiatives, market insights, and product direction. This requires a client-facing professional with strong communication and adaptability skills. The role requires the ability to learn quickly and explain complex issues in simple terms.
Must have:
  • Develop rapport and maintain client relationships.
  • Communicate effectively at all organizational levels.
  • Be energetic and creative with a strong ability to learn quickly.

Job Details

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Reports To: Director of Customer Success

Location : Remote

About the Role

The Product Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical support. Product Specialists are tasked with building relationships with prospective clients by providing support and deep technical knowledge to demonstrate the value of AlphaSense while helping to drive adoption.  Due to the extensive exposure that Product Specialists have with clients, they’re also in a prime location to partner with our sales and product teams in determining future product developments that will resonate with the market.

What You’ll Do

  • Client Engagement: Partner with some of the world’s largest and most influential corporations, shaping their strategic initiatives and driving impactful platform adoption. Lead high-stakes client interactions, conduct on-site visits, host dynamic training sessions, and offer expert guidance to ensure users unlock the full potential of the platform. Become a trusted advisor, deeply understanding client workflows and proactively addressing their evolving needs, all while making a lasting impact at the highest levels of business.
  • Customer Health: Partner closely with account management to engage with users, provide tailored training, optimize workflows, and deliver ongoing product consultations to enhance client success and retention.
  • Growth Initiatives: Support sales efforts by leading product demos, assisting in pitches, and overcoming common objections. Run trial training calls to showcase the platform’s value and help convert prospects into long-term users.
  • Market Insights & Advisory: Identify key market trends and insights across industries, curating timely and relevant content that enhances client engagement. Package this intelligence for use in demos, sales outreach, and account management communications.
  • Product Direction: Leverage deep product and client knowledge to field feedback, identify opportunities for product enhancements, and collaborate with teams across sales, account management, and product development to drive meaningful improvements.

Who You Are

  • A client-facing professional with a superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality.
  • A skilled communicator who can engage at any level of an organization.
  • An energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
  • Eager to learn - Due to our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job!
  • Able to distill and explain complex issues in simple terms.
  • Intrinsically motivated with the ability to contribute to a dynamic and entrepreneurial team culture.
  • Strong time management and task prioritization skills.

For base compensation, we set standard ranges for all US-based roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$75,000 - $90,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Similar Jobs

 Many Chat  Inc  - Legal Director

Many Chat Inc

Austin, Texas, United States (Hybrid)
3 Weeks ago
Informa Group - Marketing Executive

Informa Group

Cairo, Cairo Governorate, Egypt (On-Site)
3 Months ago
Team Liquid - Project Coordinator

Team Liquid

Jakarta, Indonesia (On-Site)
3 Weeks ago
Grab - People Operations Business Partner

Grab

Bangkok, Thailand (On-Site)
3 Months ago
Amanotes - Product Monetization Lead

Amanotes

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
7 Months ago
Salesforce - Director, Product Marketing, IT Service

Salesforce

San Francisco, California, United States (On-Site)
3 Weeks ago
Loyalty Juggernaut - Product Specialist - Customer Success

Loyalty Juggernaut

Hyderabad, Telangana, India (On-Site)
1 Year ago
Snorkel AI - Director of Product Marketing

Snorkel AI

Redwood City, California, United States (Hybrid)
1 Month ago
Luni - Chief Product Officer

Luni

Paris, Île-de-France, France (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Avalanche Studios Group - Backend Engineer (C++)

Avalanche Studios Group

Stockholm, Stockholm County, Sweden (Hybrid)
3 Months ago
Spyke Games - Data Scientist

Spyke Games

İstanbul, Türkiye (On-Site)
10 Months ago
zoox - Program Manager, Contingent Workforce Process, Systems & Tools

zoox

Foster City, California, United States (Hybrid)
3 Months ago
Inveniolsi - SAP Testing Consultant

Inveniolsi

India (On-Site)
2 Months ago
JDA - Solution Architect

JDA

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Months ago
747 Studios - Assistance Accounting / People & Culture (m/f/d)

747 Studios

Hamburg, Hamburg, Germany (On-Site)
3 Weeks ago
Wargaming - Head of Quality Assurance (World of Warships, PC)

Wargaming

Belgrade, Serbia (On-Site)
2 Months ago
Qualcomm - Game Developer Technologies

Qualcomm

Chengdu, Sichuan, China (On-Site)
2 Months ago
PwC - Senior Associate/Manager, Deals Advisory

PwC

Kuching, Sarawak, Malaysia (On-Site)
9 Months ago
level ai - Machine Learning Engineer

level ai

Mountain View, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in United States

appzen - Enterprise Account Executive

appzen

Chicago, Illinois, United States (Remote)
1 Month ago
Saronic Technologies - Mission Operations Specialist (Program)

Saronic Technologies

San Diego, California, United States (On-Site)
3 Weeks ago
WebTech Corporation - Environmental, Health & Safety Site Leader

WebTech Corporation

Duncan, South Carolina, United States (On-Site)
3 Months ago
bounteous - Director, Data Strategy (Contract)

bounteous

United States (Remote)
3 Weeks ago
Sierra - Software Engineer, Security

Sierra

San Francisco, California, United States (On-Site)
3 Months ago
zoox - Senior/Staff Technical Program Manager - Simulation

zoox

Foster City, California, United States (Hybrid)
4 Months ago
JDA - Executive Assistant Int

JDA

Dallas, Texas, United States (On-Site)
2 Weeks ago
Glocomms - Principal Security Architect

Glocomms

Dallas, Texas, United States (Hybrid)
1 Month ago
Palo Alto Networks - Senior Principal FinOps/DevOps Engineer

Palo Alto Networks

Santa Clara, California, United States (On-Site)
1 Month ago
Bright Machines - Senior Robotics Software Engineer

Bright Machines

San Francisco, California, United States (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Product Jobs

fortis games - Director of Product

fortis games

United States (On-Site)
9 Months ago
Pinterest - Senior Qualitative Product Researcher, Personalization

Pinterest

Chicago, Illinois, United States (Remote)
1 Month ago
PwC - Consultant expérimenté Data Product Owner | CDI | F/H

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
9 Months ago
Nasdaq - Specialist – Procurement And Accounts Payable Product Delivery Lead

Nasdaq

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Ziff Davis - Product Marketing Specialist - B2B

Ziff Davis

Dublin, County Dublin, Ireland (Remote)
2 Months ago
Loyalty Juggernaut - Product Specialist - Customer Success

Loyalty Juggernaut

Hyderabad, Telangana, India (On-Site)
1 Year ago
Haleon - Product Expert – SAP BASIS/TechOps

Haleon

Bengaluru, Karnataka, India (On-Site)
2 Months ago
SciPlay - Product Lead

SciPlay

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
Apple - Technical Product Lead - Manufacturing Systems & Infrastructure

Apple

Sunnyvale, California, United States (On-Site)
2 Months ago
Sierra - Technical Product Marketer

Sierra

San Francisco, California, United States (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Mumbai, Maharashtra, India (On-Site)

Delhi, India (On-Site)

London, England, United Kingdom (On-Site)

Pune, Maharashtra, India (On-Site)

London, England, United Kingdom (On-Site)

Pune, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Alpha Sense

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug