Product Manager

At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

Product Managers at Wave define and progress the roadmap and strategy of their assigned product. Working cross-functionally within an empowered product team (Product Manager, Design Manager, and Engineering Manager), they are responsible for customer acceptance and product viability.

Here’s How You Make an Impact:

• Strategic Product Leadership:
• Lead Product Discovery, identifying and qualifying opportunities, and shaping a progressive Product Strategy that addresses clearly prioritized customer jobs to be done.
• Work closely with Engineering colleagues in the planning, scoping, and prioritization of projects to achieve key business outcomes, aligning with the organization's strategic goals and establishing clear objectives and key results (OKRs).
• Align across product leads on strategic goals, corresponding initiatives, execution progress, and KPI tracking.
• Effectively communicate product updates and strategic direction to your team and a wide range of stakeholders.
• Customer-Centric Development:
• Be relentlessly curious to understand customer needs, motivations, and challenges, and apply sound research and analytic methods of discovery to uncover needs and prioritize initiatives.
• Collaborate closely with teammates in product, design, engineering, customer success, financial services operations, and data, leveraging your understanding of the fintech/financial services domain.
• Cross-Functional Collaboration & Partnerships:
• Collaborate with Engineering, Customer Success, Marketing, Risk & Compliance, Finance, Partnerships, and other product teams to deliver on initiatives.

You Thrive Here By Possessing the Following:

• A passion for helping micro and small businesses become more successful, informed, and efficient.
• 3+ years of previous experience in software product management from where you were part of conception to launch and growth.
• Proven ability to distill information from customer and market research and use it to define and prioritize the product roadmap.
• Previous experience using and interpreting SQL from a database is an asset.
• Ability to build compelling narratives and communicate effectively with customers, engineers, and other stakeholders.
• While you will likely be educated to / beyond first degree level, it is not mandatory.
• A history of entrepreneurship, ideally having personally created and operated a small business, side project, or social enterprise will be a strong asset.

At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!

Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing careers@waveapps.com. We will work with you to meet your needs.