Product Sales Specialist

The Product Sales Specialist for Growth & Collaboration Products at Adobe's Integrated Customer Experience (ICX) team is a key advisor to sales teams. This role focuses on driving sales of Document Cloud and Creative Cloud products, achieving quarterly quotas, and demonstrating deep product expertise. The specialist will engage consultatively with customers, articulate value propositions, manage objections, and provide accurate sales forecasts. They will also enable front-line sales reps by enhancing their product knowledge and selling skills to improve performance and drive growth through upselling and new solutions.

Must Have

• Assist ICX Sales Reps in closing Document Cloud and Creative Cloud deals for target accounts.
• Achieve assigned product quotas in line with Adobe’s linearity targets.
• Drive growth through upselling or introducing new solutions by completing outbound campaigns and calls.
• Maintain a deep understanding of Adobe’s solutions and how they fit into various business scenarios.
• Build strong relationships at multiple levels within customer organizations to recommend document workflow solutions.
• Communicate Adobe’s value proposition and competitive positioning effectively during customer conversations.
• Navigate customer objections smoothly, providing clear and concise responses.
• Stay updated on market trends and competitor offerings to better position Adobe solutions.
• Keep CRM updated with daily/weekly pipeline activities.
• Provide accurate forecasts on an ongoing basis.
• Support and enable Front line sales reps by enhancing their product knowledge and selling skills.
• Possess exceptional interpersonal skills: strong verbal, written, and presentation abilities.
• Demonstrate a passion for inside sales and guiding sellers in customer interactions.
• Exhibit customer focus, engaging customers in meaningful conversations and handling objections.
• Proven experience in sales, presales, solution selling, account management, or business development.
• Expertise in delivering product demos, showcasing features, and tailoring solutions to customer needs.
• A track record of identifying revenue opportunities through consultative selling and solution-building.
• Experience in product sales or sales enablement, with the ability to coach sales teams.
• Extensive experience addressing customer concerns and turning challenges into opportunities.
• Ability to develop customized solutions based on customer needs, using Adobe's products.
• Strong understanding of the sales cycle with a focus on consultative selling and driving revenue growth.
• Strong listening skills to mentor sellers in resolving customer challenges effectively.
• Possess a positive attitude and a passion for empowering sales teams.
• Highly organized and able to thrive in a fast-paced environment.

Perks & Benefits

• Exceptional work environment
• Ongoing feedback through Check-In approach
• Meaningful benefits

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Challenge or Opportunity

At Adobe, our Integrated Customer Experience (ICX) team combines the strengths of 2000+ Sales and Customer Support agents to deliver intelligent, personalized, and seamless experiences. Our focus is on using data and advanced technology to anticipate customer needs, reduce friction, and create long-term value for our customers, employees, and business.

The Product Sales Specialist – Growth & Collaboration Products is the primary resource for the sales teams for Growth products and will work in conjunction with the sales team as the key advisor. Product Sales Specialist will help sales teams build, maintain and advance sales stages/pipeline and meeting the required opportunity closure ratio. The specialist articulates return on investment, solution positioning and associated value proposition to customers by establishing and maintaining positive relationships with customers and team members during all sales stages. You will also provide training, leadership, and support to the team members.

Key Responsibilities:

Close Sales Deals: Assist ICX Sales Reps in closing Document Cloud and Creative Cloud deals for target accounts within your assigned region and leads generated from the SMB team.

Achieve Quarterly Quotas: Own and overachieve assigned product quotas in line with Adobe’s linearity targets.

Driving growth through upselling or introducing new solutions by completing outbound campaigns and calls, while providing guidance and support to the aligned sales teams.

Demonstrate Product Expertise: Maintain a deep understanding of Adobe’s solutions and how they fit into various business scenarios, establishing yourself as a trusted advisor.

Consultative Engagement: Build strong relationships at multiple levels within customer organizations to recommend the right document workflow solutions.

Articulate Value Propositions: Communicate Adobe’s value proposition and competitive positioning effectively during customer conversations.

Handle Objections: Navigate customer objections smoothly, providing clear and concise responses that highlight platform benefits.

Competitor Knowledge: Stay updated on market trends and competitor offerings to better position Adobe solutions.

Pipeline Management & Forecasting:

• Keep CRM updated with daily/weekly pipeline activities.
• Provide accurate forecasts on an ongoing basis.
• Participate in forecast review meetings to track revenue and growth progress.
• Sales Enablement: Support and enable Front line sales reps by enhancing their product knowledge and selling skills to improve performance.

What You’ll Need to Succeed:

Exceptional Interpersonal Skills: Strong verbal, written, and presentation abilities to effectively communicate product value.

Passion for Sales/Presales: Enthusiasm for inside sales and guiding sellers in customer interactions.

Customer Focus: Ability to engage customers in meaningful conversations about products and solutions, while handling objections and challenges.

Proven Sales Experience:

• proven experience in sales, presales, solution selling, account management, or business development.
• Expertise in delivering product demos, showcasing features, and tailoring solutions to customer needs.
• A track record of identifying revenue opportunities through consultative selling and solution-building.

Sales Enablement Experience: Experience in product sales or sales enablement, with the ability to coach sales teams on product positioning and demo strategies.

Objection Handling: Extensive experience addressing customer concerns and turning challenges into opportunities to drive product adoption.

Solution Selling Expertise: Ability to develop customized solutions based on customer needs, using Adobe's products to build impactful workflows.

Sales Cycle Expertise: Strong understanding of the sales cycle with a focus on consultative selling and driving revenue growth.

Problem Solver: Strong listening skills to mentor sellers in resolving customer challenges effectively.

Positive Attitude: A can-do approach, with a passion for empowering sales teams and enabling successful customer engagements.

Highly Organized: Ability to thrive in a fast-paced environment, providing structured guidance and ensuring the sales team stays focused on meeting goals.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

About Us

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

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Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.