Regional IT Infrastructure Engineer

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

• Perimeter: End Point, RFP, Helpdesk Operations, EP Security.
• Deploy standard group infrastructure within plants.
• Support R&D technical standards.
• Select and manage national outsourcers.
• Define & ensure different levels of service.
• Promote innovation at regional level.
• Guarantee confidentiality of information.
• Manage incidents not treated by outsourcers.
• Assists in preparation of the IT budget.

At least 18+ years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science).

You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems.

Required transversal and communication skills:

• Supplier management.
• Project management.
• Reporting and communication with internal customers.
• Fluent English (Toeic 785 or similar level).
• EP Asset Management.
• Autonomous working capabilities.
• Customer management.

Required technical skills (similar competing technologies also accepted):

Basic Knowledge of services

• WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices)
• Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP)
• Active Directory (DC, GPO), DHCP, DNS, SMTP
• Datacenter (Cooling, Fire prevention, Racking)
• Remote Desktop Services (Servers, Thin Clients)
• Monitoring (Centreon / Prometheus)

User environment and support

• Help Desk management (Processes, ITIL, Incident, Problem, SLA, …)
• Imaging, software deployment, inventory and asset management (Altiris)
• Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware
• Printing (copiers, multifunction devices, ...)
• VIQCT Management

Security

• Internal audit / Security audit
• Anti virus (McAfee, XDR, TRILIX)
• Syslog, Splunk
• Single sign-on solutions (Evidian)

Skills on other IT infrastructure topics (Network, Network Services, Servers, Storage, Middleware, Databases, Datacenter, User environment and support, Security) are also highly valued.