Regional Manager (Greater Manila Area)

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

About the unit: 

Last Mile Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction. 

About the job:

The Regional Manager will be tasked to oversee all operations in his/her part of the Philippines (Greater Manila Area) and to lead a team up to 7 Area Managers and their respective ground Station Managers. 

In addition, the Regional Manager will be responsible for the operational health of the region, leading the team of Area Managers and their respective Station Heads, and working with the Operation Unit Managers to improve operational effetiveness, efficiency and productivity.

• Reports to the Head of Fleet and carries out his/her directives with the aim of contributing to the overall strategy, standard operating procedures and best practices of Last Mile Team. 
• Oversee all Last Mile operations in his/her respective Region Cluster taking the ownership of Cluster level KPIs such as, but not limited to, productivity rating, delivery success rate and cost-per-parcel rating. 
• Manage the Area Managers and Station Heads of the Region Cluster through an active role in the recruitment process and coordination with Fleet Training Team n the provision of trainings to develop the desired skill set competence of the team. 
• Lead process improvement initiatives to increase operational efficiencies and productivity.