Senior Director of Product Management

Product Management - Chicago, IL - Full Time

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.

Being a Senior Director of Product Management at iManage Means…

As a Senior Director of Product Management for Platforms, you will lead the strategic direction of the core iManage Cloud and on-prem offerings. The iManage Cloud is a global, multi-tenant SaaS platform supporting over 2600 customers, 500,000 users, and 11 billion documents across 9 global data centers, with 700 million daily transactions and 7 petabytes of data. With 99.99% uptime and 15% annual growth, the platform requires a leader with deep technical expertise to collaborate with engineering and operations teams, prioritize platform enablers while ensuring new capabilities are built to support growth of the business.

The iManage Cloud is central to multiple applications in the iManage portfolio. Your responsibility as the platform director is to balance the platform needs for content, collaboration, governance, knowledge and AI apps being built on the platform. Where it makes sense, you will be responsible for rationalizing duplicate application needs into central platform services. You will leverage the executive leadership team for guidance on the business, which will influence priorities in the roadmap. You will also oversee the strategy for third-party integrations, enabling technology partners and implementation resellers to build and deploy custom solutions on the platform.

The ideal candidate will gather and synthesize feedback from customers, partners, sales, support, and cloud operations to shape the vision and roadmap. You must have strong communication and negotiation skills that are essential to articulate strategy and mediate what’s right across internal and external stakeholders. Familiarity with Microsoft Azure and M365 are essential as these form the pillars of the iManage cloud strategy. As a leader you will manage a team of product managers based in Chicago while maintaining a strong local presence to effectively collaborate with engineering and SRE teams.

iM Responsible For…

• Communicating proactively and effectively with key internal stakeholders managing scope and expectations throughout the product lifecycle
• Prioritizing input from sales, channels, support, SRE & development to drive near-term and long-term platform roadmap
• Developing, guiding, and reviewing requirements and using cases with product managers to release or enhance platform features
• Gathering and analyzing ongoing feedback from product managers, building cloud applications and synthesizing these into platform capabilities by designing them with engineering & SREs
• Managing continuous integration of features into the platform roadmap & monitoring the adoption and uptake of capabilities in the cloud
• Presenting product strategy, roadmap, and existing features to internal and external audiences, including executive briefings, tradeshows, and sales meetings
• Adapting the product strategy to larger company direction changes and disruptive events, e.g. integrating AI functions into certain services to make them ‘smarter’
• Monitoring competitors and developing compelling messaging with product marketing to combat field objections related to the iManage Cloud.

iM Qualified Because I Have…

• A bachelor’s or master’s degree in computer science or related technical field
• 5+ years of experience as a manager or director of product management in a SaaS company
• 10+ years of product management experience with large-scale systems
• Extensive experience owning projects from start to completion in order to understand the customer lifecycle
• Proven experience of taking new applications to market and scaling them for adoption
• An ability to collaborate & negotiate requirements and priorities to get the best outcome for customers
• Analytical skills including the ability to conduct research and competitive analysis
• A collaborative mindset which brings the team together towards a unified vision
• Knowledge of technology to work in tandem with engineers to make trade-offs in the roadmap
• Strong interpersonal and organizational skills to influence priorities based on customer demands
• Excellent communication & presentation skills with an ability to articulate product vision and messages
• Working knowledge of Python, .NET, Java, JIRA, Confluence, and agile methodologies
• An engineering or architectural background as a plus

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyways!

iM Getting To…

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By...

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a competitive market salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review.

About iManage…

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy, but it is ambitious and rewarding.

So, we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empowering our employees to grow, unlock their potential, and create a meaningful impact on everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

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