Senior Manager - IT Quality Assurance

Company:

Mercer

Description:

We are seeking a talented individual to join our MMC Tech at MMC Corporate This role will be based in Pune/Mumbai Location . This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager – End to End Testing (Mercer Tech Quality Engineering)

What can you expect?

• 14+ years’ experience in testing and managing end to end project delivery
• Demonstrable experience of working on successful test programs on enterprise scale applications or projects
• Drive Superannuation domain expertise within teams
• Propose strategies to drive adoption of new tools and technology to improve testing efficiency.
• Manage testing software projects from detailed requirement analysis, developing test strategy, planning, test designing, documentation & effective reporting.
• Provide quality metrics to leadership team or in-depth analysis of each release displaying trends and patterns.
• Reviewing the requirements of different Test Phases required ensuring Quality deliverables.
• Excellent management & client handling/communication skills with strong focus on  quality of deliverables, Team building, Resource planning, Performance evaluation
• Drive best practices and provide guidance to the stakeholders on Testing Practices.
• Manage personnel effectively, facilitating KPI and OKR discussions, mentoring, and conflict resolution.
• Implements and helps co-create a test approach to deliver the Test Strategy including functional and nonfunctional testing
• Drives out improvements and innovation around tooling, and approaches working on shift left first principles and the Testing pyramid
• Works with stakeholders to ensure a holistic and consistent approach to Quality and ensures cross communication and collaboration on QA best practices, risks and open issues
• Ensure consistency across all teams in line with program strategy/maturity/priorities/global approach - undertaking quality reviews and deep dives to ensure there is a consistent approach
• Input into planning, and subsequent resourcing planning - including skills profiling and identify training requirements for team members
• Provides timely reports with qualitative and quantitative analysis of test coverage, defect trends & leakage enabling key stakeholders (including Squad leaders) for timely course correction

We will count on you for:

• Proven ability to lead teams and articulate a compelling vision for future outcomes, helping others understand the impact of achieving strategic goals. 
• Strong understanding of end-to-end test engineering best practices, tools, and methodologies. 
• Exceptional analytical skills and decisiveness, with the ability to translate strategic priorities into actionable operational plans. 
• Experience in testing AI and generative AI business applications, as well as utilizing AI-driven insights for reporting. 
• Proficiency in leveraging generative AI within testing tools and reusing AI utilities/components for enhanced testing processes. 
• A successful track record of leading end-to-end testing strategies across various platforms, including web, desktop, mobile, and products. 
• Strong capability in building strategic stakeholder relationships. 
• Experience in capability development, managing teams, and fostering the growth of automation and test engineers within end-to-end testing teams. 
• Excellent communication skills, capable of engaging effectively with both technical and non-technical colleagues in a cross-functional environment. 

What you need to have: 

• Proficient in JavaScript and Java for test automation. 
• Extensive experience in mobile testing and API test automation. 
• Proficient in using Azure DevOps for managing end-to-end test delivery. 
• Demonstrated experience with generative AI in testing tools and reusing AI utilities/components for testing. 
• Skilled in repository and CI/CD pipeline management with GitHub and GitHub Actions. 
• Expertise in test automation tools, including Appium, WebDriverIO, Sauce Labs, and Selenium. 
• Familiarity with Azure DevOps (ADO) for project management and collaboration. 
• Strong understanding of automation framework design and implementation, with the ability to integrate multiple test automation solutions for comprehensive end-to-end testing. 

This position offers an exciting opportunity to lead and innovate in the field of end-to-end testing, driving quality and efficiency across the organization while embracing the latest advancements in AI technology. 

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team 
• Ability to multi-task and prioritize time effectively

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries.  With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter  develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer  delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.