Senior Manager, QA - VALORANT, Foundations

At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships we help Riot sustainably craft excellent experiences for players, globally.

As a Senior Manager of Quality Assurance on VALORANT for the Foundations Area, you will holistically own end to end quality for a technical development team of teams. You will directly influence the quality of our technical backend system supporting VALORANT as a game, actively working with cross discipline leaders to align on quality goals for these. You will shape, promote, and drive the vision of quality assurance across the Foundations Area so that, "Gamers worldwide know that every experience they have with Riot will be a quality experience." You will report into the Director of Quality for the VALORANT franchise.

Responsibilities:

• Own the overall quality strategy for the Foundations technical features
• Manage QA efforts across technical products with support from BU QA leadership
• Be accountable for the efficiency and efficacy of QA throughout Foundations
• Build, develop and maintain a world-class QA organization
• Manage QA Managers and/or QA individual contributors
• Partner with other craft leaders to influence craft and product strategies
• Support QA Department goals and objectives through product implementation

Required Qualifications:

• 8+ years Quality Assurance Experience, with at least 2 years in a leadership role
• Experience working with setting and executing QA Strategy for backend services
• Experience working with senior leadership to manage budgets and headcount
• Experience establishing quality metrics that influence strategy and drive change
• Experience creating test strategies for features in and around games
• Experience setting strategic goals for teams to execute
• Experience managing performance of embedded QA professionals
• Experience working with remote testing teams

Desired Qualifications:

• ISTQB Foundation Level.
• ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
• ISTQB Advanced Test Manager
• Experience managing managers
• Experience working with technical teams developing backend services and development tooling
• Technical knowledge in Unreal Engine
• Experience supporting release tooling technology

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children and a 401k with company match. Check out our benefits pages for more information.