Senior Operations Manager

The New York Times is looking for a senior operations manager to oversee a team of operations managers responsible for the smooth daily operations of several of our news desks, including National, Politics, Metro, Live, Express and more. 

As senior manager you will function as a people manager, managing five or more operations managers with direct oversight of the departments. You will provide backup support for your team, mentoring, preparing performance evaluations and general guidance on streamlining and improving ongoing operations. 

As senior operations manager, you will report directly to one of the Deputy Directors in Newsroom Operations, and will also be invested in the details of your direct reports’ responsibilities, providing backup support to them, and directly supervising them. 

This is a hybrid position based in New York City and includes regular attendance in the office each week per your departmental guidance.

Responsibilities:

• Manage a team of operations managers who are responsible for many of the same responsibilities for their assigned desks

• Oversee the numerous logistics involved in the smooth daily operation of assigned department(s)

• Work with the News Finance team helping create annual budgets, providing oversight of the budgets, and monthly closes, supplying additional financial reports to all department heads in the C&L group.

• Manage work and vacation schedules and maintain accurate time banks in Workday, and work with Payroll to verify timebanks for transfers, departures and annual payouts

• Approve expenses and travel costs in Workday 

• Manage freelancers and vendors and process payments, working with our Contracts manager

• Oversee accounts payable and accounts receivable for the department 

• Work with HR and Recruiting teams to assist with position management transactions 

• Facilitate Workday management, including onboarding new employees and helping them to get the training, equipment and information they need

• Purchase supplies and equipment, keep track of all departmental expenses, including capital spending and outside vendor spending 

• Work in Coupa for independent contractor onboarding, sourcing events and purchasing 

• Be available for a variety of tasks that come up: troubleshooting, assisting writers and editors.

• Help with special events.

• Demonstrates support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 5+ years of experience in an operational or administrative role

• Maintain a high degree of confidentiality on all matters

• You have empathy for the challenges that teammates face each day, and a desire to help others do their best work

• You welcome challenges and look for creative solutions

• Leadership qualities. You are level-headed, and can handle difficult conversations while also mentoring and guiding your direct reports to position them for success.

Preferred Qualifications:

• Bachelor's degree preferred, or equivalent combination of training and experience

• You can work with all levels of management and staff and manage the needs of a team of 100+ employees and leaders

• Be accessible after hours or on weekends when breaking news demands

• Belief in our mission. You have a passion for making The Times an indispensable daily destination for our readers and listeners and a commitment to be a part of our innovation and growth.

• Experience with a heavy volume of requests from all team members and answering inquiries, resolving problems, and making appropriate referrals

• You can work and keep an optimistic attitude and work under deadline pressure

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The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all  backgrounds to apply.

We are  an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.  The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. 

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws. 

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