Senior Product Analyst

2 Months ago • 4 Years + • Product Management • $148,000 PA - $175,000 PA

Job Summary

Job Description

As a Senior Product Analyst on the Payments team, you will uncover and share critical insights to shape the product roadmap. You will collaborate with Product, Design, Analytics Engineering, and the Go-to-Market team to scale the product data infrastructure. Responsibilities include defining and analyzing KPIs, developing data models and dashboards, designing A/B tests, identifying opportunities to improve customer experience, and partnering with stakeholders. You'll be expected to contribute to building the product roadmap and implementing analytical frameworks and testing structures.
Must have:
  • 4+ years of experience in an analytical role
  • 2+ years in a product analytics role, ideally at a SaaS company
  • Advanced proficiency in SQL
  • Strong communication and project management skills
  • Experience with event data and data visualization tools
Good to have:
  • Familiarity with Mixpanel and Segment
Perks:
  • Flexible PTO
  • Competitive health & dental insurance
  • Fertility and adoption benefits
  • Generous, fully-paid parental leave
  • 401k benefit
  • Professional Development stipend
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office support
  • Team Bonding opportunities

Job Details

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Senior Product Analyst on the Payments team, you will uncover and share critical insights that will shape our product roadmap and the future of our company. You will partner cross-functionally with leaders from Product, Design, Analytics Engineering, Data Engineering, and the Go-to-Market team to scale our product data infrastructure, develop analytical frameworks and grow our analytical tools to help us make increasingly more data-driven product decisions. 

You will report to the Manager of Product Analytics. You can be based remotely in the greater San Francisco, Seattle, or Miami area, OR hybrid (Tuesdays & Thursdays in-office) from our NYC headquarters.

What You’ll Do

  • Define, analyze, and evangelize KPIs for the payments product team
  • Develop core data models, reporting, and dashboards for the payments product space
  • Design and analyze A/B tests for the payments space, including but not limited to checkout flows
  • Identify opportunities for our product to improve the customer experience and drive increased conversion, retention, engagement, and lifetime value, both through data and a deep qualitative understanding of our customers
  • Serve as a thought partner to the Senior & Staff Product, Engineering, and Design stakeholders in building the product roadmap
  • Partner with Data Engineering and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across the entire product

What We’re Looking For 

  • 4+ years of experience in a highly analytical role, 2+ years in a product analytics role, ideally at a SaaS company with a payments focus
  • Advanced proficiency in SQL
  • A demonstrated self-starter with strong communication and project management skills
  • Excitement about working in for a a high-paced, fast-changing start-up and willingness to roll up your sleeves to get foundational work done
  • Proficiency working with event data, dbt, Looker or data visualization tools, and solid stats fundamentals (A/B testing, regression)
  • Familiarity with best-in-class product analytics tech stacks, including Mixpanel and Segment (or similar tools) is a plus

Benefits & Perks

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially or fully covered by GG
  • Fertility and adoption benefits via Carrot
  • Generous, fully-paid parental leave policy
  • 401k benefit - employees are eligible to contribute starting day 1 of employment
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office support
  • Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York, California, and Washington is between $148,000-$175,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. 

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About The Company

GlossGenius is an all-in-one solution that over 90,000 customers within the beauty and wellness industry rely on to manage their critical business needs. We like to think of ourselves as a business-in-a-box solution, tailored to the professionals we serve. Our powerful yet easy-to-use app offers a range of business management tools such as booking and scheduling, advanced marketing, insightful analytics, payment processing, stunning card readers, web hosting – the list goes on. Our mission as a company is to empower small business owners to get back to what they love doing – their creative work – instead of the overwhelming administrative tasks that come with running a business.

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