Senior Program Manager, Fleet Operations Training
Job Summary
Job Description
Zoox seeks a strategic and results-driven learning and development professional for its Fleet Operations team to expand L&D initiatives and enhance crew growth. This role involves leading the design, development, and implementation of comprehensive programs and processes supporting the learning and talent development strategy in a fast-growing organization. Responsibilities include maintaining training program integrity, coordinating resources for consistent training, project oversight, creating new curriculums, resource planning, metric tracking, reporting, occasional teaching, and risk mitigation. The ideal candidate is self-motivated, detail-oriented, and can develop creative solutions in dynamic environments.
Must have:
- Lead design, development, and implementation of L&D programs
- Review and evaluate programs for impact and ROI
- Align L&D initiatives with organizational goals
- Manage end-to-end program life cycles
- Establish and manage timelines, resources, and budgets
- Ensure programs are delivered on time, within scope, and budget
- Identify and prioritize learning needs
- Support people programs
- Provide mentorship and guidance
- 10+ years of experience in program management and L&D
- Bachelor's degree in a relevant field
- Experience designing and delivering scalable L&D programs
- Analyze training needs and assess program success
- Build new and scale existing development programs
- Manage multiple projects in a fast-paced environment
- Lead cross-functional projects
- Excellent communication skills
- Strong group facilitation and presentation skills
- Willingness to travel (approx. 20%)
Good to have:
- Masters Degree (MBA, Human Resources, etc.)
- PMP Certification or related program management certification
- Experience within fleet/vehicle management
- Previous experience in the autonomous vehicle industry
- Proficiency in Google Suites, Monday.com, Slack, Looker
Perks:
- Paid time off
- Zoox Stock Appreciation Rights
- Amazon RSUs
- Health insurance
- Long-term care insurance
- Long-term and short-term disability insurance
- Life insurance
13 skills required
Job Details
Zoox is committed to fostering an inquisitive and innovative learning culture. We seek a strategic and results-driven learning and development professional for our Fleet Operations team who will play an essential role in expanding our L&D initiatives and enhancing the growth and success of our crew. We seek someone with strong program management skills and demonstrated experience supporting a learning and development function at a fast-growing organization. In this role, you will lead the design, development, and implementation of comprehensive programs and processes that support our learning and talent development strategy.
With a safety-first mindset, the Fleet Operations team maximizes fleet availability and utilization for our customers as we build towards a scalable mobility service for Zoox. The Training Manager, Fleet Operations will be responsible for maintaining the integrity of the organization's training programs and coordinating resources to ensure training progression and consistency for our overall company goals. Tasks include but are not limited to project oversight and amendment, creation of new training curriculums, resource planning, allocation metric tracking, reporting, occasional teaching, and overall risk mitigation.
An ideal candidate is self-motivated, detail-oriented, embraces a positive attitude, remains calm in a fast-paced and ever-changing environment, works well cross-functionally, and can develop creative solutions in dynamic and resource-constrained environments.
In this role, you will:
- Lead the design, development, and implementation of comprehensive Fleet Operations L&D programs, most critically those focused on cross-team workflows.
- Review and evaluate existing or proposed programs for impact and ROI and recommend appropriate changes as needed
- Work closely with the Fleet Operations Director, Training Manager, Safety and Process teams to align L&D initiatives with organizational goals and objectives.
- Oversee and manage end-to-end program life cycles, including planning, development, delivery, and assessment.
- Establish and manage timelines, resources, and budgets for multiple FleetOperations training programs.
- Ensure programs are delivered on time, within scope, and budget
- Work closely with various stakeholders and cross-functional teams to identify and prioritize learning needs, build upon existing content, and drive a comprehensive learning strategy focusing on scaling and growth.
- Support and provide thought partnership to people programs such as performance management, employee engagement, and onboarding
- Provide mentorship and guidance to Training Associates and Project Mangers on instructional design and training development.
Qualifications
- 10+ years of relevant work experience in program management and L&D, which can include the creation and implementation of manager/leadership development programs, DEI Programs, Global onboarding, change management
- Bachelor's degree in a relevant field (Business management, human resources, learning management, etc.)
- Experience in designing and delivering successful and scalable learning and development programs in a fast-paced environment
- Demonstrated success analyzing various types of training needs based on the skills and capabilities needed, as well as delivering and assessing the success of various learning programs.
- Experience building new and scaling existing development programs, including driving analysis and incremental process improvements. Ability to manage multiple projects simultaneously in a fast-paced environment and analytical problem-solving skills with a focus on continuous improvement,
- Experience leading cross-functional projects in a matrixed environment, including achieving results by working across teams (e.g., People Partners, D&I, Compensation, Recruiting, Legal). Excellent written and verbal communication skills and a proven track record influencing senior leaders and stakeholders.
- Strong group facilitation and presentation skills across a variety of formats (live, in-person, or remote).
- Willingness to travel (roughly 20%).
Bonus Qualifications
- Masters Degree (MBA, Human Resources, etc.)
- PMP Certification or related program management certification
- Experience working within fleet/vehicle management
- Previous experience working in the autonomous vehicle industry
- Proficiency in Google Suites, Monday.com, Slack, Looker
$119,000 - $162,000 a year
Base Salary Range
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
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About The Company
Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.
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