Senior Technology Product Manager - Cloud Infrastructure

About the Role:

As Senior Technology Product Manager for a highly skilled Cloud Infrastructure team you will lead the full product lifecycle, from design to build and run. You will play a key role in contributing to product design, feature development, and strategic planning. Your input will be valuable in ensuring our products meet market needs and customer expectations. Your focus will be to ensure the scalability, reliability, and security of the platform’s cloud infrastructure while enabling the engineering teams to deliver exceptional services to our customers. You will grow your career within our product department, helping to design and deliver a sleek, dependable, and scalable cloud solution. Depending on your experience level, you’ll also play a key role in promoting DevOps culture and best practices across our teams. We strongly believe in the Agile way of working that has really been embedded in our daily work. We leverage teamwork, self-organization and proactivity as the best solution comes from collective intelligence and collaborative decision making.

Responsibilities:

• Develop and maintain detailed product roadmaps for the cloud infrastructure platform, aligning with business goals and customer need.
• Conduct in-depth market and user research to inform product features.
• Monitor platform performance and drive continuous improvement through data-driven decisions and stakeholder feedback.
• Act as the main point of contact for stakeholders, effectively communicating progress, risk, and technical concepts in an accessible way.
• Monitor product performance and suggest improvements.
• Define and document product requirements and specifications. Maintain comprehensive product documentation, including user guides, API specifications, and release notes.
• Collaborate with design and development teams to ensure product alignment.
• Collaborate closely with Engineering, Operations, and Customer Success teams to gather requirements, prioritize the backlog, and deliver value incrementally.
• Translate business and technical requirements into actionable user stories and acceptance criteria for the engineering team.
• Lead and participate in Agile ceremonies (refinement, sprint planning, reviews, retrospectives), ensuring alignment and transparency.
• Ensure the Cloud platform’s scalability, reliability, security, and cost-effectiveness.
• Support incident management and post-mortem analysis to improve platform resilience.

Technical Skills:

• Proven experience as a Product Owner or Technical Product Manager, ideally in cloud infrastructure or DevOps contexts.
• Strong understanding of Agile principles and the ability to lead Agile ceremonies.
• Hands-on Familiarity with cloud platforms such as AWS, Azure, or GCP, container orchestration (Kubernetes, Docker) and Infrastructure as Code (Terraform or similar).
• Familiarity with monitoring/logging tools (Grafana, Prometheus, Istio).
• Understanding of CI/CD pipelines, observability, automation, and security best practices.

Soft Skills:

• Analytical mindset with strong problem-solving skills, capable of managing competing priorities.
• Ability in interpreting and using data to make informed decisions.
• Basic proficiency in design principles and user experience.
• Ability to manage tasks and milestones using PM tools.
• Ability to effectively communicate technical requirements and constraints.
• Excellent communication and collaboration skills, with the ability to navigate cross-functional teams and stakeholders.
• Team player attitude, enthusiasm, proactivity, and autonomy.
• Fluency in Italian and good knowledge of English.

It is better if you also have knowledge of the following:

• Understanding of network security and compliance in cloud environments.
• Familiarity with multi-cloud or hybrid cloud strategies.
• Experience applying Site Reliability Engineering (SRE) principles.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.