Job Description
- Lead and inspire service teams
- Manage daily operations effectively
- Exceed customer satisfaction targets
- Drive business performance and development
- Proficient in Romanian and English
- Career development opportunities
- Further education
- Competitive salary and benefits
- Tesla shares or Cash Award
- Health insurance
- Employee discount
At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees.
We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy. Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials.
To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.
We offer
Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)
Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything
Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy
Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount
Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy
- Champion your team: Inspire and lead all individuals at your location, to create top talent and future leaders of the company.
- Mentoring: Coach and mentor your team for successes, recognizing their strengths and growth areas to achieve individual and operational growth
- Drive business performance & development: You will provide your team with the right tools to succeed, eliminate any roadblocks, and lead by example to show what good looks like, meeting and exceeding targets
- Process understanding: Understand and own every aspect of service center metrics, driving continuous improvements and partnering with support teams to drive performance when necessary.
- Lead through change: Responsible for tooling inventory management, cost controls, and tool orders.
- Support: Support in the development of future solutions – ideate, share and develop future proof solutions to improve service
Innovation: proven ability to lead by example and be innovative with processes and efficiencies
Analytical skills: Analytical ability to understand and impact key performance indicators
Ability to motivate people: motivate a team to engage and facilitate others to achieve and succeed
Open for feedback: Have an interest in developing yourself as a people manager and continuously grow by actively learning, self-assessing and asking for feedback
Digitally savvy: ability to adopt and adapt quickly to new technology and systems
MS Office Knowledge: you bring good knowledge of MS Office
Language Skills: you are able to communicate, read, and write effectively in Romanian and English
Driving license: you have and continue to maintain a valid driving license and safe driving record
Apply today.
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