Software Applications Engineer (Customer Solution Group)

About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. 

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. 

Your Team, Your Impact

What You Can Expect

Document SW features for a software development kit.

• Deliver SW releases, sample codes, and patches to customers and involved in the SW integration into their platform.
• Troubleshoot complex software problems (SW API, GUI, SW Tools/Drivers) and recommend corrective action.
• Closely follow and check customer technical issues, provide remote or on-site troubleshooting.
• Support customer lab/field trial, able to understand customer application environment and provide insightful advice on customer products.
• Help/train customer to understand Marvell product architecture and features, promote and demo Marvell products functionalities with Sales and Marketing.
• Work cross functionality with silicon development, system validation, and marketing team to deliver SW solution.
• Develop technical collateral material including application notes, user guide/manual, release notes, white papers and other technical documents.
• Articulate technology and product positioning to both business and technical users.
• Assist sales team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions.
• Create relationships with key decision makers and serve as external technical spokesperson.
• Provide customer feedback to executive and development teams to participate in functionality roadmap planning.

What We're Looking For

• Bachelor’s degree in Computer Science, Electrical Engineering or related fields and 5-10 years of related professional experience.
• Master’s degree and/or PhD in Computer Science, Electrical Engineering or related fields with 3-5 years of experience.
• Must possess excellent written and verbal communication skills.  Be able to present and clearly articulate solutions to customers.
• Previous experience of working as an Application Engineer or any equivalent Customer interacting role (i.e. ability to handle customers) is a must.
• 5-10 years of experience in networking, with a focus on AI infrastructure.
• 5 - 10 years of experience in customer-facing roles, providing technical support and solutions.

Preferred Qualifications:

• Experience with switch driver development and community software such as SAI/Sonic.
• Proficiency in developing and debugging device drivers and silicon.
• Understanding of system-level switch and hardware requirements.
• Familiarity with networking protocols and VLSI design.
• Strong leadership and communication skills, with the ability to inspire and guide teams. Working with internal and external customer teams.
• Wide knowledge in code review, debug, and preparing patches.

Additional Compensation and Benefit Elements

With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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