Software Test Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products and services play essential roles in people’s lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.

Guardian is a call taking & dispatching platform used by emergency service operators across the UK & Europe. We help 999 or 112 operators answer calls from the public and dispatch out nearby responders, enabling the right response when every second counts, and ultimately helping our customers save lives.

As our solution has grown from a small startup to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems. You will help us innovate across the Guardian portfolio by working under our senior product leads to refine our core call taking & dispatching offerings, while also getting the chance to carve your own path by leading development for an expansion product.

The Guardian team is distributed across the UK, with hubs in Glasgow, Leicester, and Hemel. We currently have around 150 employees. We have a relaxed but hard working environment where jeans and t-shirts are the norm and good ideas and debate are encouraged. Our daily work is remote and often asynchronous, with workflows managed via Google Chat & collaborative documents in G-Suite. However, you’ll also have the opportunity to join us for frequent in person work & social events like post-work pints, Flight Club darts, or our annual all-hands in Prague.

Job Description

As a Software Test Engineer, you will work as part of an established test team, overseen by the Test Manager. This position will be full time UK - Remote but there is the occasional requirement to work in one of our offices or at a customer site.

You will participate in all aspects of the software development lifecycle as part of an Agile development Scrum team. Your focus will be on making sure the product is fit for purpose for our customers, ensuring the quality and functionality of the Guardian software applications before they are released to our customers.

Your role will involve designing, executing and maintaining test cases, identifying defects, raising issue logs and collaborating with the developers to help resolve the issues.

Our testing covers internal sprint testing, release testing and on-site customer test events where the tester will be required to work alongside many different people, both internal and external to the organisation.

You will be able to use your creativity and push yourself to find new ways of making our products break - to make sure we find all the issues before our customers do.

You will succeed in this role if you are a person who wants to work on products that genuinely make a difference to people’s lives.

Some of the key transferable skills for this position include strong communications, confidence in making decisions day to day and a desire to continually develop your skills. The most important success indicators are pride in your work, understanding the customer requirements for the products and an interest in finding and identifying those bugs in our applications.

Typical tasks in this role will include:

• Design, execute and maintain a good solid test suite for our applications.
• Ensure all new functionality has updated test scripts for sprint and release testing.
• Creating detailed bug tickets, with the information sufficient for the developer to understand the issue.
• Working closely within the Agile Scrum team and being the voice of testing in that team.
• Completing test scripts in a sometimes tight deadline, working as a team and sharing the load to support one another.
• Working on site with customers, running and supporting test events.
• Internal Multi User Test Sessions.

Basic Requirements

Skills & competencies:

• Solid quality assurance background with a desire to improve and expand your skillset.
• A high level of communication skills - written and verbal.
• A high level of technical understanding - with the ability to communicate complex technical information to both technical and non-technical audiences.
• Well organised and disciplined in approach to work and time management.
• Knowledge of agile product development.
• Industry experiences designing and executing test strategies as part of an Agile Scrum team.
• SQL experience, preferably using Microsoft SQL Server.
• Passionate about the community - Researching emerging test tools, trends, and methodologies.
• Is a critical thinker, with an urge to learn new things and new technologies.
• Has good troubleshooting skills.
• Is self-driven.
• Has at least 2 years experience with software testing.
• 5 years UK residency is required for security check.

Would be a plus:

• Experience in test automation.
• Experience with UK bluelight (police and fire) Control Room operations.
• Experience with api-based testing.

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes.
• Two weeks additional pay per year (holiday bonus).
• 25 days holiday entitlement + bank holidays.
• Attractive defined contribution pension scheme.
• Employee stock purchase plan.
• Flexible working options.
• Private medical care.
• Life assurance.
• Enhanced maternity and paternity pay.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support EAP, wellbeing guidance etc.
• Carbon neutral initiatives/goals.
• Corporate social responsibility initiatives including support for volunteering days.
• Well known companies discount scheme.

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.