Solutions Engineer

About the Role:  As a Solutions Engineer, you will be responsible for building technology solutions based on customers’/ prospects’ technology stack to demonstrate differentiated value propositions and enable sales revenue from new and existing customers. This role partners with the Sales, Go to Market, and Customer Success to deliver impact and is also responsible for building the solution engineering organization for the region. What you will do: Pre-Sales Support: - Engage with prospects to understand their technical requirements and business needs. - Conduct product demonstrations and presentations tailored to the audience. - Develop and deliver technical proposals, including solution architecture and integration plans. - Collaborate with the sales team to strategize on account planning and customer engagement. Technical Expertise: - Provide detailed technical explanations of our products and services to customers. - Address and resolve technical questions or concerns from prospects and existing clients. - Stay abreast with current industry trends, emerging technologies, and competitor offerings. Solution Design: - Design and propose customised solutions that address specific customer requirements. - Create and deliver Proof of Concepts (PoCs) and pilot projects to validate the solution fit. What are we looking for?  Must Have:  - B Tech with experience in B2B product sales organization - 3-4 years of experience in building technical solutions for B2B/ SaaS sales for Enterprise products - Fluency in English, Portuguese and Spanish - Experience of working with cross functional stakeholders Measure of Success: - Win ratio for large deals/ named accounts - Booking/ ARR Competencies:  - Functional competencies: Understanding of technologies in user retention/ CRM/ CDM, understanding of sales process/ tools, technology ecosystem/ integration - Behavioral competencies: Business and commercial acumen, strategic thinking, analytical skills, people leadership  Why join us? - Be a part of a global growth stage startup - Work in a fast-paced, dynamic environment where your contribution matters - You are passionate about technology and its impact on the high growth mobile technology space - Innovate at scale, with learning opportunities About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. Join us in shaping the future of engagement.