Specialist, Sales and Account Management

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Summary of the Position

The role involves building and maintaining strong relationships with vendors, acting as the main point of contact for inquiries and escalations, and collaborating with internal teams to ensure the smooth execution of vendor-related initiatives. It requires providing strategic collaboration, analyzing performance metrics, staying updated on industry trends, and preparing regular reports.

What’s on your menu?

• Build and maintain strong, long-term relationships with vendors and partners.
• Serve as the primary contact for vendor inquiries, addressing concerns and managing escalations promptly.
• Collaborate with internal teams to ensure seamless communication and the execution of vendor-related initiatives.
• Provide strategic guidance and solutions to help vendors optimize their performance on our platform.
• Analyze vendor performance metrics and provide actionable insights to drive mutual growth.
• Stay informed and updated on industry trends and competitor activities, and identify opportunities for improvement and innovation.
• Prepare and submit weekly, monthly, and ad hoc reports to provide updates on vendor performance and initiatives.
• Generate leads through research, networking, and outreach to build strategic partnerships while fostering trust with vendors by understanding their needs.
• Develop sales forecasts, implement strategies, and assess effectiveness, consistently exceeding targets while working independently.
• Support team projects and maintain accurate sales records.

What do you bring to the table?

• Strong interpersonal and communication skills, with the ability to build rapport with diverse stakeholders.
• Proven ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with Microsoft Office, CRM software, and other web-based platforms.
• Analytical mindset with experience in performance evaluation and reporting.
• Ability to work independently with flexibility and exceptional time management skills.
• Willingness to travel within the assigned region, if required.