Sr Product Technology Consultant

2 Months ago • 4 Years + • Product

Job Summary

Job Description

The Sr Product Technology Consultant will be responsible for project management and delivery of IT consulting services, working with user groups to implement new information systems or integrate existing ones. This role involves coordinating the acquisition and installation of hardware, software, and databases, along with managing customer-driven and Sabre-led initiatives such as product demos and testing. The consultant will proactively advise customers on Sabre solutions, advocate for them in resolving technical issues, and lead technical presentations to showcase relevant products and APIs. Additionally, they will collaborate with customer development teams for product integration and provide project management guidance to ensure successful implementations. This role requires a deep understanding of the travel industry and strong communication skills.
Must have:
  • 4 years of relevant work experience.
  • Bachelor’s degree.
  • Technical skills for system analysis and development.
  • Deep understanding of the travel industry.
  • Hands-on experience with Sabre products.
  • Strong consultative leadership skills.
  • Excellent customer service and communication skills.
  • Ability to analyze and troubleshoot.
Good to have:
  • Familiarity with mid/back office tools.
  • Experience in an Online Travel Agency or eCommerce business.
  • Experience with Sabre APIs.
  • Competency in training technical teams.
  • Knowledge of NDC.

Job Details

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

Our team is looking for a Sr Product Technology Consultant who will be a part of our Professional Services and Consulting Services team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.

Role and Responsibilities:

  • Responsible for the project management and delivery of IT consulting services
  • Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
  • Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs
  • Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
  • Proactively consult with your customers on best practices for Sabre solutions
  • Map Sabre solutions and customer needs to drive differentiated value and optimal performance
  • Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
  • Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
  • Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
  • Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack
  • Provide project management guidance and oversight of key technical engagements to ensure successful implementations


Qualifications and Education Requirements:

  • Minimum 4 years of relevant work experience
  • Bachelor’s degree
  • Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
  • Deep understanding of the travel industry and ecosystem
  • Proficient knowledge and hands on experience with Sabre products with hands-on experience
  • Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
  • Excellent customer service and communication skills
  • Familiarity with mid/back office tools and corporate/leisure online booking tools
  • Ability to analyze and trouble-shoot
  • Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment
  • Experience with Sabre APIs using tools such as Soap or Postman
  • Competency in training technical teams on functional and business processes
  • Knowledge of NDC

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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