Principal Sales & Account Management

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Job Description

We have an exciting global Account Director (Principal level) opportunity available in the EMEA region.

Based in Poland, the Account Director will be responsible for orchestrating Sabre relationships with non-airline customers across the world, such as Airports, Universities, and Governments. The role is responsible for developing the Sabre portfolio of products and services within these non-airline customers and prospects as well as meeting quantitative goals. This includes, in particular, operating in a pursuit-leader function to define the appropriate solution being offered and managing the internal financial approval process and proposal generation in a disciplined, well-documented manner.

Key Accountabilities:

As a key member of the EMEA team, reporting to the Regional Director, this individual will play a pivotal role in the future growth of the organization, and will be responsible for:

• Managing the existing accounts and ensuring a relationship is maintained between Sabre and the customers.
• Act as a primary point of contact for those customers, ensuring satisfaction and retention.
• Liaising closely with the Sabre teams: Product, Delivery, Customer Care, Legal, and Finance organizations
• Meeting new business, contract renewal & revenue targets.
• Coordinate and contribute to RFP responses, ensuring alignment with prospect needs and internal capabilities.
• Managing customer expectations and ensuring customer service standards are met at all times
• Developing and maintaining relationships with decision makers and influencers both within customers and Sabre
• Demonstrating an understanding of the business and market challenges, and be able to articulate the company’s capabilities to address such challenges to progress opportunities that support customer/prospect needs.

Job Requirements

• Strong communication and presentation skills to represent Sabre value proposition.
• 3 to 5 years’ experience in customer relationship management.
• Commercial acumen
• Project management abilities to lead RFP responses from intake to submission, including scheduling calls, managing timelines, and coordinating internal reviews and approvals.
• Attention to detail for reviewing RFP documents, ensuring compliance with client requirements, and maintaining brand voice and formatting.
• Excellent written and verbal communication skills
• Fluency in English required. Additional languages are a plus.
• Ability to handle multiple projects/activities simultaneously is essential
• Advanced computer software skills
• Demonstrates these characteristics: Intellectual, Positive, Passionate, Engaging, Team work, Good work ethic.
• Detail oriented
• Education: Bachelor degree or higher
• Based in Krakow, Poland

Benefits:

Work arrangement

• 3 chosen days from the office in a week

Paid time off

• Year-End-Break: enjoy additional fully paid days off during the last week of the year
• Floating Holidays: use additional up to 2 days of paid time-off benefit
• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.
• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury
• Baby Bonus: benefit from one-time allowance on childbirth or adoption
• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
• Employee Assistance Program: find help in free, confidential program with a certified counselor
• Mindfulness & meditation apps: take care of your mental and physical health with free access to Headspace, Burn Along, Sanvello which will help you manage stress, exercise, sleep and more
• Life insurance: sign up for free, high coverage life insurance program

Career development

• English & Polish lessons: improve your language skills during lessons led by native speakers
• Professional development: enjoy access to Udemy learning platform as well as join Sabre live learning sessions
• GCP learning and certification: learn and get certified during instructor-led training, online learning with Coursera, and test sandbox environments with QwikLabs
• Certification and tuition reimbursement
• Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

• Car and bike parking including electric scooter charging station: use them free of charge
• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well
• No dress code
• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
• Attractive Referral Bonus: earn $2500 USD for every hired referral

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.