Sales Development Representative (R-18668)

At Dun & Bradstreet, we help companies worldwide grow, manage risk, and innovate. This Sales Development function is responsible for prospecting, educating, and qualifying leads to create opportunities for Account Executives. The role focuses on nurturing inbound leads, identifying pain points, scheduling meetings, and conveying Dun & Bradstreet's value. It requires maintaining product understanding and accurate CRM records to build long-term customer relationships.

Must Have

• Nurture inbound leads from marketing responses, chat, webforms and phone inquiries
• Contact leads, identify pain points, goals, budget, and schedule meetings or demos with Account Executives
• Convey Dun & Bradstreet's value through phone conversations and bulleted emails
• Qualify leads based off of Budget Authority Need and Timeline (BANT) and pass to the appropriate internal Sales Channel
• Maintain an in-depth understanding of Dun & Bradstreet's product features, functionality, and benefits
• Use CRM to capture all sales activity and maintain accurate customer records
• Work closely with Account Executives for seamless customer experience through handoff
• Associate's Degree
• 2 to 4 years of relevant experience
• Strong desire to build a career in sales
• Ability to write succinct, crisp emails and a great phone manner
• Ability to engage in meaningful conversations at all levels of management
• Ability to gain deep product knowledge and continually learn new features, applications, and more
• Exceptional organization and time management skills
• Ability to be coachable with a high sense of curiosity and creativity
• Ability to work with CRM software
• Proficiency with Excel and other MS Suite programs
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Perks & Benefits

• Generous paid time off in your first year, increasing with tenure
• Up to 16 weeks 100% paid parental leave after one year of employment
• Paid sick time to care for yourself or family members
• Education assistance and extensive training resources
• Do Good Program: Paid volunteer days & donation matching
• Competitive 401k with company matching
• Health & wellness benefits, including discounted Wellhub membership rates
• Medical, dental & vision insurance for you, spouse/partner & dependents

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers

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The Sales Development function is responsible for prospecting, educating and qualifying leads to create opportunities for the Account Executives to close. This function helps drive higher retention with a focus on building trust to generate long term customer relationships.

Essential Key Responsibilities

• Nurture inbound leads from marketing responses, chat, webforms and phone inquiries
• Contact leads, identify pain points, goals, budget, and schedule meetings or demos with Account Executives
• Convey Dun & Bradstreet's value through phone conversations and bulleted emails
• Qualify leads based off of Budget Authority Need and Timeline (BANT) and pass to the appropriate internal Sales Channel
• Maintain an in-depth understanding of Dun & Bradstreet's product features, functionality, and benefits
• Use CRM to capture all sales activity and maintain accurate customer records
• Work closely with Account Executives for seamless customer experience through handoff
• Additional duties as assigned.

Education and Experience

• Associate's Degree: Required
• Bachelor's Degree: Preferred
• Years of Relevant Experience: 2 to 4 years

Essential Skills and/or Certifications

• Strong desire to build a career in sales
• Ability to write succinct, crisp emails and a great phone manner
• Ability to engage in meaningful conversations at all levels of management
• Ability to gain deep product knowledge and continually learn new features, applications, and more
• Exceptional organization and time management skills
• Ability to be coachable with a high sense of curiosity and creativity
• Ability to work with CRM software
• Proficiency with Excel and other MS Suite programs
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Key Stakeholders

• External Clients, Inside, Field and Strategic Account Executives

Physical Requirements

• Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Regular attendance in the office

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members.

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k with company matching.

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.