The Station Head will be responsible for tracking and ensuring the delivery of shipments. This role involves managing staff, including sub-contractors and part-time employees, to ensure they perform their duties correctly. The Station Head will also act as a hub manager when needed, handle cash on delivery transactions, and liaise with customer service to meet client requests. Key responsibilities include overseeing daily operations for smooth functioning, controlling inventory, and minimizing the risk of missing or damaged parcels. The position requires adherence to ISO 23412 Cold Chain Management System, ISO 45001 Occupational Health & Safety Management System, and Halal Assurance System, along with ensuring personal and others' safety, and participating in relevant quality and safety programs.